AI training and enablement
AI training and enablement
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1 Vacancy
Job Description
About this role
Great writing for everyone. Its our vision for Writer and our customers visions for their teams. As a Trainer you will play a crucial role in empowering our customers by delivering highquality training sessions that cover administrative functionalities style guide adherence and enduser enablement. Your expertise will help users maximize their proficiency with our platform ensuring they can leverage Writers features to enhance their daytoday work.
Youll be reporting to the Manager of the training team and work very closely across our Customer Success and Technical Services teams to build a toptier training program. The ideal candidate will:
Thrive in a crossfunctional distributed team environment.
Quickly adapt to new technologies and innovations.
Deeply engage with specific industries to grasp their unique needs and provide training for compelling use cases
Find satisfaction in live or digital training sessions in front of hundreds of people from all kinds of industries
Your responsibilities
Admin Training Sessions: Conduct engaging and informative training sessions for administrators focusing on platform management user access control and analytics
Style Guide Training Sessions: Guide brand owners on how to effectively use and customize the Writers style guide to maintain consistency and quality in their content
EndUser Training Sessions: Lead comprehensive workshops for endusers teaching them how to navigate the platform use various features and optimize their workflows
Curriculum Development: Continuously improve training materials and presentations based on user feedback and updates in our software
Feedback Collection: Gather and analyze feedback from training participants to enhance the learning experience and adjust training strategies accordingly
Performance Metrics: Monitor and report on the effectiveness of training sessions aiming to meet or exceed satisfaction and usability targets
Is this you
You are passionate about teaching and possess a knack for making complex subjects easily understandable
You thrive in a dynamic environment and are comfortable with adapting to the evolving needs of a diverse user base
You have excellent interpersonal skills and are adept at fostering engaging and productive interactions during training sessions
You love to travel for work
And:
Proactive communication and organizational skills
Intrinsically motivated: you set the highest possible bar for what you do
A connection to our mission of Great writing for everyone
A natural affinity to our values of Connect challenge own
Your qualifications
Proven experience as a trainer educator or a similar role preferably in a tech or software company
Excellent presentation and communication skills with the ability to convey information clearly and persuasively
Ability to develop training materials and curricula tailored to different learning styles and objectives
Benefits & perks (US Fulltime employees)
Generous PTO plus company holidays
Medical dental and vision coverage for you and your family
Paid parental leave for all parents 12 weeks)
Fertility and family planning support
Earlydetection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual worklife stipends for:
Home office setup cell phone internet
Wellness stipend for gym massage/chiropractor personal training etc.
Learning and development stipend
Companywide offsites and team offsites
Competitive compensation company stock options and 401k
Writer is an equalopportunity employer and is committed to diversity. We dont make hiring or employment decisions based on race color religion creed gender national origin age disability veteran status marital status pregnancy sex gender expression or identity sexual orientation citizenship or any other basis protected by applicable local state or federal law. Under the San Francisco Fair Chance Ordinance we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page you acknowledge and agree to Writers Global Candidate Privacy Notice.
Employment Type
Full-Time
