DescriptionYou enjoy shaping the future of product innovation as a core leader driving value for customers guiding successful launches and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering highquality products that resonate with clients.
As a Product Manager in the Debit Card Product you are an integral part of the team that innovates new product offerings and leads the endtoend product life cycle. As a core leader you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. With a strong commitment to scalability resiliency and stability you collaborate closely with crossfunctional teams to deliver highquality products that exceed customer expectations.
You will need to use data to create key insights and drive tangible progress on initiatives to explore revenue opportunities and improve the customer experience. Your work will require critical thinking organization attention to detail and a relationshipfirst approach as you will be collaborating across many teams including Product Payments Marketing Finance Chase Offers Segments and Data & Analytics.
Job responsibilities:
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns maintains and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the products key success metrics such as cost feature and functionality risk posture and reliability
- Brings an entrepreneurial and selfstarter attitude as there are many uncharted debit opportunities to explore
- Provides strategic thought to develop and prioritize the most critical initiatives to grow revenue and solve customer pain points
- Leads initiatives supporting Debit including effectively collaborating with crossfunctional teams to develop workplans to test/evaluate solutions
- Measures the success of initiatives and helps implement strategies that support target OKRs (objectives & key results)
- Partners with Analytics Marketing and Finance to provide thoughtful recommendations and understand and articulate potential benefits
- Navigates a highly matrixed organization influences partners builds consensus and works across various functional departments (e.g. agile products)
- Acts as a thought leader presenting and discussing ideas with intent to persuade educate and enhance understanding across all levels of the organization
Required qualifications skills and capabilities:
- 5 years of experience or equivalent expertise in product management strategy or a relevant domain area
- Proven ability to lead product life cycle activities including discovery ideation and strategic development
- Customercentric and familiar or quickly becomes familiar with the needs of segments and how they fit into debit journeys
- An excellent partner who leads through strong collaboration
- Focused on driving quantifiable business results
- Vigorous and thorough in their management of details
- Loves experimenting learning and taking calculated risks based on data
- Constantly pushes boundaries of what could be to drive innovation
- Always focuses on the big picture considering impacts outside their given initiatives
Preferred qualifications skills and capabilities:
- Demonstrated prior experience working in a highly matrixed complex organization
- Proven ability to lead an initiative influence others and achieve results without direct supervision over resources
- Develops strong partnerships; recognized as a team player
- Strong analytical problemsolving and planning skills with an excellent ability to manage multiple initiatives simultaneously within tight deadlines
- Excellent written and verbal presentation skills including proficiency in Microsoft Excel and PowerPoint