Overview
Remarcable is looking for a Technical Content & Learning Specialist to create clear engaging and usercentric documentation and training resources. This role blends technical writing instructional design and process analysis to support internal teams and external users. Youll transform complex workflows into content that empowers users drives efficiency and supports product adoption.
Who You Are
Youre highly organized detailoriented and love simplifying complexity. You learn new tools quickly are comfortable managing multiple projects and thrive in fastpaced environments. Whether its documenting a process designing a user guide or supporting a training program you bring clarity structure and a userfirst mindset. Youre often the goto person when teammates need help navigating technical tools.
What Youll Do
Documentation & Content Development
- Create and maintain technical documentation including SOPs user guides training materials and FAQs.
- Ensure content is clear accurate and aligned with Remarcables brand and usability standards.
- Develop supporting visuals like infographics diagrams and flowcharts to enhance user understanding.
Learning Design & User Enablement
- Apply learning design principles to create instructional content that supports employee onboarding and customer training.
- Collaborate with stakeholders to identify learning needs and build resources that drive adoption and confidence.
Process Analysis & Knowledge Capture
- Partner with SMEs product teams and operational staff to document workflows systems and procedures.
- Translate technical processes into stepbystep instructions that are easy to follow and maintain.
Content Management & Quality Control
- Maintain a centralized organized content library with proper version control and easy access.
- Regularly audit and update content based on system changes feedback and new releases.
CrossFunctional Collaboration
- Work with internal teams to gather feedback and improve content usability.
- Support training efforts by providing supplemental documentation visual aids and instructional materials.
Qualifications
Education & Experience
- Bachelors degree in Technical Writing Instructional Design Communications or a related field (or equivalent experience).
- 3 years of experience in technical documentation content design or learning development.
- Experience documenting technical processes or enterprise systems is strongly preferred.
Tools & Skills
- Excellent writing and editing skills with a strong attention to detail.
- Proficiency with tools like Confluence Adobe FrameMaker or MadCap Flare.
- Ability to create visual content using Visio Lucidchart or Adobe Creative Suite.
- Familiarity with LMS and eLearning tools like Articulate Captivate or Camtasia.
- Strong communication and collaboration skills with a proactive problemsolving mindset.
Bonus Points For:
- Experience with Agile workflows or development environments.
- Basic knowledge of HTML CSS or JavaScript.
- Background in construction distribution or SaaS industries.
About Remarcable
Remarcable is a cloudbased platform helping electrical contractors and distributors streamline purchasing and tool management. With dualfunctionality applications and direct integrations into contractor accounting systems our platform enhances communication simplifies workflows and brings visibility to every stage of the procurement process.
Our team is made up of experts from across the electrical and distribution industries working together to modernize the way contractors and suppliers do business.
Our Mission
To drive technology adoption in construction and deliver better efficiency visibility and communication to our customers.
Job Details
- FullTime Exempt
- InPerson (Omahabased)
- Salary: $58000$70000
Salary Disclaimer
The posted salary range represents base compensation. Final offers may vary based on experience location and performance. Additional compensation may include bonuses healthcare and paid time off.