Consumer Originations Strategic Initiatives Program Integration and Project Manager
Consumer Originations Strategic Initiatives Program Integration and Project Manager
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Job Description
Chase Home Lending Business
Drawing on its 200year legacy of integrity strength and financial resources Chase helps families achieve and sustain homeownership. Home Lending offers purchase and refinance home loans to firsttime and experienced homebuyers helps customer access the equity in their homes services residential mortgage loans and provides affordable housing solutions to customers struggling with their mortgage payments.
Home Lending services 3.7 million mortgages with combined balances of more than $960 billion. To accomplish this the group employs loan originators processors underwriters customer service specialists and other banking professionals.
Strategic Initiatives Program Integration Team
The Consumer Originations Strategic Initiatives Program Integration team is responsible for working with business owners the lines of business and partners for planning integration and adoption of high impact strategic initiatives that enable optimization of our business and achievement of our strategic objectives.
The Strategic Initiatives Program Integration team will establish the infrastructure to effectively plan and deliver key strategic initiatives and serve as a centralized hub for program oversight coordination and support to maximize our effectiveness.
Workstream Leads with significant program and project management experience will be aligned to each strategic initiative and play a critical role as skilled communicators strategic thinkers and adept problem solvers who lead teams to deliver successful project outcomes while managing risks and constraints effectively.
Job Responsibilities
Workstream leads develop business plans and perform planning and of projects create and maintain crossdepartmental relationships organize and prioritize critical issues and gather required information to facilitate efficient decision making. Senior project managers need to have robust business and functional acumen and project management experience. They must understand the strategy and vision and manage the work needed to achieve those goals working across cross functional teams.
Project planning management and integration
- Partners with business owners and partners to develop and document the business strategy and plans and leads projects directing program planning and management issue identification and resolution risk management analytical design and deliverable definition manages change requests
- Develop and execute comprehensive project plans to achieve desired outcomes including scope schedule budget resources solution quality leveraging consistent methodology across all programs
- Develop metrics scorecard and dashboard reporting for tracking of key initiatives leveraging common frameworks
- Enforce use of consistent standards methodologies and best practices to ensure consistency and efficiency across programs
Stakeholder management communication and team leadership
- Identify and effectively communicate with key stakeholders throughout the project understanding their needs and expectations
- Lead crossfunctional project teams fostering a collaborative work environment. Facilitate communication and collaboration across workstream members. Provide clear direction and support to team members
- Provide regular updates on project plans and progress. Prepare program updates for key forums management updates and business reviews
Decisions issue management and risk management
- Identify assess and manage issues with appropriate escalation
- Ensure decisions are brought forward to appropriate forums. Track key decisions and expected impacts / outcomes
- Leverage common tools to track assess and mitigate risks associated with programs
Required Qualifications Skills and Capabilities
- 6 year program management and / or top tier consulting experience. Understanding of project management methodologies tools and resources
- Ability to structure and scope complex problems and apply a range of analytical tools to develop solutions
- Excellent problem solving skills and ability to prioritize issues and analysis
- Strong interpersonal influencing and listening skills ability to interact with colleagues at all levels and achieve goals without direct control over resources
- Outstanding ability to communicate effectively and confidently develop relationships at all levels of the organization and to work well in crossfunctional teams
- Experienced in executive status reporting and managing multiple projects/priorities. Ability to tailor communication of plans (i.e. high level vs detailed level) based on the audience
- Ability to identify and track project / program issues and drive their resolution
- Strong executive presence and meeting facilitation. Document and follow up on important actions and decisions from meetings
- Track record demonstrating a high level of personal initiative setting and achieving challenging goals and demonstrating leadership. Proactive selfstarter who can work with minimal supervision
- Strong planning and organization skills business writing and attention to detail develop effective presentations
- Promote a flexible team environment that can handle changes with agility due to change in direction or conflicting priorities while maintaining focus on managing deadlines organizing and prioritizing work and delivering value to the business
- Advanced Word Microsoft Excel and PowerPoint skills. Knowledge of Sharepoint and Jira
Preferred Qualifications Capabilities and Skills
- Experience setting up and working a part of a program management office
- Knowledge of Sharepoint and Jira
- Management consulting or internal experience within Banking and Financial services and/or mortgage banking/home lending industry preferred
- Promote a flexible team environment that can handle changes with agility while maintaining focus on managing deadlines organizing and prioritizing work and delivering value to the business
Required Experience:
IC
Employment Type
Full-Time
