People we serve come from all walks of life and so do want to empower the potential of every team and we know that teams perform best when they are diverse and every team member feels that they belong. Ideal candidates for Hamilton County Developmental Disabilities Services: - Have a passion for improving others lives demonstrated through superior customer service
- Possess excellent written and verbal communication skills and an appreciation for the work behind providing social services to the community
- Value a purposedriven culture supportive team members and organizational commitment to growth and innovation
Benefits at Hamilton County Developmental Disabilities Services: Quality Specialist A typical day in the life of a Quality Specialist includes communicating with internal staff at the Agency regarding all compliancerelated issues. Questions come from numerous departments daily. You will be working closely with our external provider community and conducting training as needed. As a Quality Specialist you will conduct Ohio Department of Developmental Disabilities compliance reviews both scheduled and special reviews as necessary. It is important that you are up to date on all Ohio Department of Developmental Disabilities and Agency rules and regulations. Quality Specialists respond to complaints submitted from internal and external sources and are responsible for investigating those complaints. A Quality Specialist is also responsible for conducting internal agency selfreviews as well as participating in the Agency accreditation process. You will play a key role in making sure the agency is abiding by local and statewide standards. Job Duties (Summary): - Conducts quality assurance reviews to make sure services meet all required rules and policies.
- Provides training support and guidance to providers and staff to help improve service quality and compliance.
- Helps with internal compliance by supporting the Agencys selfreview process and following up on any issues.
- Works on improving systems and processes to enhance service quality. Investigates complaints and works with other agencies and providers to address concerns including potential Medicaid fraud.
- Trains and supports new providers especially those at risk of compliance issues. Offers guidance to providers and staff on compliancerelated matters.
- Stays current on best practices rules and regulations related to quality assurance and participates in ongoing training.
- Performs additional duties as assigned.
Requirements: Work Location: Hybrid remote and at HCDDS Support Center: 1520 Madison Road Cincinnati OH 45206 This position follows a hybridremote schedule combining remote work with inperson responsibilities. Employees are expected to travel within the county to meet with individuals and attend inoffice meetings as needed. The flexibility to work from home is available when job duties allow. Deadline to Apply: Monday April 28th at noon EST Applicantsmust be currently authorized to work in the United States without the need for visa sponsorship now or in the future. Hamilton County Developmental Disabilities Services offersequal employment opportunities to qualified individuals without regard to race religion color national origin age gender disability sexual orientation gender identity gender expression marital status veteran status or any other characteristic protected by law.
| Required Experience:
Unclear Seniority