Business Development Coordinator

About TourRadar

TourRadar is a Series D venturebacked tech company redefining how people discover and book organized adventures disrupting a $200 billion industry in the process. As the leading Organized Adventure Platform we empower operators to manage market and sell their multiday tours directly to travelers (B2C) or through our global network of distribution partners (B2B2C).

Booking an organized tour has traditionally been a fragmented and timeconsuming experience. Where will I stay What activities are included Are meals covered Can I trust the operator

TourRadar solves this by making the process seamless intuitive and centralized. Weve partnered with 2500 trusted operators to offer over 50000 adventures across 160 countries each with clear itineraries verified reviews and secure online booking. Since our founding in 2010 weve led the shift from offline to online launching the industrys first marketplace for multiday tours. In 2021 we took it a step further with the introduction of our Organized Adventure Platform connecting travelers operators travel agents and creators in one integrated tech ecosystem.

Were proudly global with a team representing over 30 nationalities and offices in Europe North America and Australia. At TourRadar were committed to building worldclass products and experiences and to the people behind them. As we continue to scale were on the lookout for talented individuals ready to help us shape the future of adventure travel.

Working at TourRadar isnt just a job. Its a true adventure one where you can change the way people experience the world through travel.

We are currently looking for a Business Development Coordinator(fulltime) to join our Business Development team in Toronto.

What Your Adventure will look like:

Your Responsibilities:

• Building an understanding of the products offered by TourRadar partners across the globe will help you understand the entire operating scope of TourRadar
• Managing daytoday partner communication (via Email Phone and CRM)
• Support our travel agents with daytoday inquiries and assist with their accounts on TourRadar
• Supporting our operators with sales enquiries through CRM
• Assisting our operators with training and optimization of their adventures listed on TourRadar
• Access and onboard new partners to our platform to ensure we fill any possible supply gaps
• Customer service is key as we connect new partners to our platform onboard their inventory and train their team

What youll need to bring to Your Adventure:

• You have previous customerfacing experience or sales experience
• You are based in Toronto
• Excellent communication skills in English (additional French Spanish or German a plus)
• Excellent interpersonal skills and ability to relate directly in person and online
• Personal and/or professional travel experience to areas in which TourRadar sells
• Wellorganized and responsible with an aptitude for problemsolving
• Natural selfstarter able to prioritize multiple responsibilities
• High standards of customer service and excellent communication and presentation skills
• Enjoys a challenge a real selfstarter!
• Enthusiastic to learn
• Passion for the travel industry

If you dont check every single box we still encourage you to apply as we value diversity and different perspectives!

What Youll Discover on Your Journey with Us:

Awesome Office
Right in the center of Dundas Square our 25thfloor office boasts panoramic views of the city situated above the iconic Eaton Centre.

Flexibility Your Way
Enjoy the best of both worlds with a hybrid work model: three days a week in the office for collaboration and two days of focused work from wherever suits you best. Plus take advantage of up to one month of remote work per year from any location.

Prioritizing Your Mental Health
We care about your wellbeing. Thats why weve partnered withOliva a leading mental health platform offering confidential access to coaching therapy and mental wellness resources: whenever you need them.

Generous Paid Time Off
We believe great adventures start with time to recharge. Thats why TourRadar employees receive25 paid vacation daysannually. Whether youre traveling the world spending time with family or just taking a wellearned break.

Growth & Development
Your career journey matters to us. Through our annualDevelopment and Reflection Talks (DaRT) we help you explore individual growth paths skill development and future opportunities. In our fastgrowing environment crossfunctional collaboration and learning are built into the everyday.

Sustainable & Supported Commuting
Receive amonthly commuting allowancehome office support andextended healthcare coveragethrough SunLife.

Diverse & Inclusive by Nature
With over30 nationalitiesrepresented across our global offices TourRadar is a proudly international team. English is our primary working language but youll hear many more in the mix whether youre in the office or dialing in from afar.

Team Connection & Culture
Team Events:From trivia nights and wine tastings to rock climbing and hiking our monthly team events (virtual and inperson) are designed to keep us connected curious and having fun.

TourRadar Culture:Help shape how we work through our internal communities focused onwellbeing growth and inclusivity. Your voice matters here.