Operations logistics B2B - Stage
Operations logistics B2B - Stage
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Job Description
Job description
Internship: This role is focused on the operations related to B2B clients. 30 in offices for preparation & reporting 70 on the field (after sales to B2B customers) in autonomy
We are looking for a Operations Associate to develop the Customer care services. You will work in a multicultural company & offices. Job based 30 in the city center of Paris and 70 in our warehouse close to Paris.
As an Operations Associate your main role is make sure B2B clients are satisfied and operated in the best way. Youll work in direct contact with the cofounder in charge of Operations:
Client installation & followup: Weve signed a new contract good news its your responsibility to install machines and consumables and operate the contract throughout the full lifetime
Customer Support : deal with all B2B after sales demands within 24h to make sure to keep a 100 satisfaction rate on Sensaterra
Logistics :prepare the packages to be sent to client coordinate the pickup of the packages assist clients with potential logistic related topics set machines to the customers deliver fresh coffee to B2B customers
Process optimization : you will help optimize the processes create a good collaboration with other department and manage this department
Employment Type
Intern
