Senior Director IT Project Management Office
Senior Director IT Project Management Office
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Job Description
POSITION SUMMARY:
BMCHS is looking for a dynamic Senior Director of IT PMO. The Program Management Office team drives the highest priority initiatives for the enterprise as well as critical technology wide programs. In this exciting role you will have a key leadership role in strategic planning and oversight of all IT projects within BMCHS. As the Senior Director you will ensure that IT initiatives align with BMCHSs mission to deliver highquality patient care without exception enhance operational efficiencies and support overall strategic objectives.
This role will closely collaborate with executive leadership clinical stakeholders and crossfunctional teams to drive technologyenabled transformation.
In addition to leading technical programs you will also work to pave the way for an expanding TPM discipline within the team by leveraging your industry knowledge and experience to teach the organization what a great TPM can achieve.
Position: Senior Director IT
Department: Project Management Office
Schedule: Full Time Hybrid
ESSENTIAL RESPONSIBILITIES / DUTIES:
Strategic Activities
Roadmapping Create and signoff on 6monthly/quarterly roadmaps of programs/projects planned for the year
Best Practices Establish learnings best practices standardized frameworks and tools across programs and projects
Processes Design repeatable & predictable processes for initiation tracking governance review and delivery of programs and projects
Change Agent Transform traditional process and tools to agile processes and tools to ensure timely and highquality delivery of programs/projects based on iterative feedbackloop based development paradigms
Automation Automate product development and deployment using modern DevSecOps processes and toolchains
Culture Institute a culture of continuous improvement and datadriven decisionmaking
Operational Activities
Release management Plan schedule and manage a software build through different stages and environments all the way from ideation to release
Planning Prepare detailed program/project plans along with Product Managers
Communication Establish communication modes and cadences with various stakeholders conducting planned and adhoc meetings with various stakeholders to ensure project milestones are on track and to communicate latest status to them and sharing of meeting minutes and regular updates with various stakeholders
Stakeholder management Identify stakeholders and their roles keeping them updated on the progress of the project addressing their concerns seeking and implementing their feedback
Risk management Identify risks and create a mitigation plan to ensure that the project stays on track or is brought back on track in the event of delays or blockers
Conflict management Identify destructive conflicts and resolve them using various conflict resolution approaches such as compromising smoothing confronting and forcing
Escalation Tactfully raise issues and blockers to the right stakeholders at the right time to remove roadblocks with a view to ensure that the project/program is put back on track
Data and Metrics Define various key metrics related to process product and customer that need to be tracked to communicate to stakeholders analyzing data using Excel SQL JQL and creating reports charts and dashboards
Deliverables
Create a document that details the WHY (business justification) WHAT (scope technical resources risks risk mitigation plan) WHO (stakeholders & human resources) and WHEN (timeline) for a program or project.
Develop a detailed tracker of projects into a backlog of requirements for the entire project and prioritize backlogs for every iteration typically maintained in tools like Jira and Sharepoint Onedrive etc. This should include dashboards visualizations and reports to track key metrics (project metrics customer metrics and product metrics)
Communication artefacts Prepare documents/presentations/spreadsheets to keep the team apprised of project progress blockers risks and mitigations.
(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job. The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).
JOB REQUIREMENTS
EDUCATION:
Bachelors degree in a related technical field (Computer Science Software Engineering) required
MBA or masters degree in a related technical field (Computer Science Software Engineering) or equivalent experience preferred
CERTIFICATES LICENSES REGISTRATIONS REQUIRED:
None required
Relevant certifications (e.g. PMP ITIL Agile Lean Six Sigma) are a plus
EXPERIENCE:
At least 10 years of experience managing technical programs designing and building technical solutions required.
5 years of experience in building distributed systems & highly available services using cloud computing services / architecture preferably using AWS
5 years of building & leading experienced TPM teams
5 years experience building highly scalable products & platforms
5 years of experience with Agile delivery
5 years experience delivering large and complex programs where you own the business or technical vision collaborate with large crossfunctional teams secure commitments on deliverables and unblock teams to land business impact
Experience in building systems & solutions within a highly regulated environment
Minimum of 5 years of experience in IT consulting project management or a related role. With a focus on resource and capacity management
Experience in change management and process improvement initiatives
Proven experience in supporting legacy systems and teams during transitions to modern practices
KNOWLEDGE SKILLS & ABILITIES (KSAs):
Strong understanding of IT project management methodologies (e.g. Agile Waterfall)
Strong technical project management backgrounds (ideally building highly scalable platforms products or services) with the ability to proactively identify and mitigate technical risks throughout delivery lifecycle
Experience building and leading a worldclass team of technical program managers with a mission to power realtime intelligent experiences for our customers and associates
Exceptional communication and collaboration skills
A quantitative approach to problem solving and a collaborative implementer to holistic solutions; a systems thinker
Expertise in portfolio management project governance risk management and resource allocation
Strong leadership skills in managing crossfunctional teams and fostering a collaborative culture
Ability to influence inspire and guide senior executives stakeholders and staff
Understanding of financial management budgeting and cost control in the context of IT projects
Strong background in IT infrastructure software development cybersecurity and cloud technologies
Analytical mindset with the ability to identify problems and develop effective solutions
Ability to adapt to a fastpaced environment and manage multiple projects simultaneously
Ability to simplify technically complex problems and drive welleducated decisions across product engineering design and architecture representatives
Deep focus on followthrough accountability and results
Highly tuned emotional intelligence good listener and deepseated empathy for teams and partners
Equal Opportunity Employer/Disabled/Veterans
Required Experience:
Exec
Employment Type
Full-Time
