Sr Technical Program Manager Global Edge Compute Infrastructure Engineering
Sr Technical Program Manager Global Edge Compute Infrastructure Engineering
Posted on :
17-04-2025
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1 Vacancy
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Job Description
As a Sr. Technical Program Manager (TPM) for the Peripherals Infrastructure Engineering Services (PIES) team you will play a crucial role in managing the lifecycle of peripheral devices within Amazons Operations buildings. Your focus will be on overseeing programs related to the integration management and maintenance of peripherals such as cameras scanners and printers that are attached to Fulfillment Center (FC) based workcells. This complex crossfunctional program has considerable impact as it supports the seamless operation of various solution teams across Amazons entire network of FCs sort centers and delivery stations.
In this role you will be responsible for developing and implementing strategies for peripheral device management within the Unified Workcell Compute (UWC) ecosystem. Youll work closely with engineering teams to enhance UWCs capabilities in peripheral registration DHCP provision and firmware update support. Your program will need to align with UWCs core tenets especially the Cattle Not Pets approach ensuring that peripheral devices are managed consistently and at scale minimizing oneoff solutions and custom interventions.
You will partner with solution teams hardware providers and internal stakeholders to define requirements set objectives and drive improvements in peripheral management. This includes overseeing the development of CDK constructs and APIs that allow teams to efficiently onboard and manage their peripheral fleets. Youll need to understand the technical intricacies of how peripherals interact with UWC clients particularly within the Amazon Edge environment and make strategic decisions about peripheral management architecture that can scale to support hundreds of thousands of devices across thousands of sites.
Your role will involve continuous evaluation and improvement of peripheral management processes. Youll analyze data on peripheral performance reliability and maintenance needs driving enhancements that can be quantified with metrics. Youll also be responsible for ensuring that peripheral management aligns with UWCs broader device monitoring and troubleshooting capabilities integrating with services like DeviceWatch to provide comprehensive visibility into the health and status of all connected devices. As a senior TPM youll be expected to communicate complex technical concepts effectively write detailed program plans and present progress and outcomes to leadership always keeping an eye on how peripheral management contributes to the overall efficiency and reliability of Amazons operations.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular fulltime employees include:
Medical Dental and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
About the team
We own the infrastructure automation that manages Amazon Fulfillments compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with selfservice tooling. We embrace simple decoupled faulttolerant solutions so we can spend more time innovating and less time fixing.
Our team is tightknit and operates primarily out of Austin. We have a mix of experience levels and work in a broad collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.
5 years of technical product or program management experience
7 years of working directly with engineering teams experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
3 years of software development experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
In this role you will be responsible for developing and implementing strategies for peripheral device management within the Unified Workcell Compute (UWC) ecosystem. Youll work closely with engineering teams to enhance UWCs capabilities in peripheral registration DHCP provision and firmware update support. Your program will need to align with UWCs core tenets especially the Cattle Not Pets approach ensuring that peripheral devices are managed consistently and at scale minimizing oneoff solutions and custom interventions.
You will partner with solution teams hardware providers and internal stakeholders to define requirements set objectives and drive improvements in peripheral management. This includes overseeing the development of CDK constructs and APIs that allow teams to efficiently onboard and manage their peripheral fleets. Youll need to understand the technical intricacies of how peripherals interact with UWC clients particularly within the Amazon Edge environment and make strategic decisions about peripheral management architecture that can scale to support hundreds of thousands of devices across thousands of sites.
Your role will involve continuous evaluation and improvement of peripheral management processes. Youll analyze data on peripheral performance reliability and maintenance needs driving enhancements that can be quantified with metrics. Youll also be responsible for ensuring that peripheral management aligns with UWCs broader device monitoring and troubleshooting capabilities integrating with services like DeviceWatch to provide comprehensive visibility into the health and status of all connected devices. As a senior TPM youll be expected to communicate complex technical concepts effectively write detailed program plans and present progress and outcomes to leadership always keeping an eye on how peripheral management contributes to the overall efficiency and reliability of Amazons operations.
A day in the life
Amazon offers a full range of benefits that support you and eligible family members including domestic partners and their children. Benefits can vary by location the number of regularly scheduled hours you work length of employment and job status such as seasonal or temporary employment.
The benefits that generally apply to regular fulltime employees include:
Medical Dental and Vision Coverage
Maternity and Parental Leave Options
Paid Time Off (PTO)
401(k) Plan
If you are not sure that every qualification on the list above describes you exactly wed still love to hear from you!
At Amazon we value people with unique backgrounds experiences and skillsets. If youre passionate about this role and want to make an impact on a global scale please apply!
About the team
We own the infrastructure automation that manages Amazon Fulfillments compute and device infrastructure. We are passionate about taking complex infrastructure and abstracting it with selfservice tooling. We embrace simple decoupled faulttolerant solutions so we can spend more time innovating and less time fixing.
Our team is tightknit and operates primarily out of Austin. We have a mix of experience levels and work in a broad collaborative space that has something for everyone. We care about the development of our engineers and are invested in helping each other attain our career goals.
5 years of technical product or program management experience
7 years of working directly with engineering teams experience
5 years of technical program management working directly with software engineering teams experience
Experience managing programs across cross functional teams building processes and coordinating release schedules
5 years of project management disciplines including scope schedule budget quality along with risk and critical path management experience
Experience managing projects across cross functional teams building sustainable processes and coordinating release schedules
Experience defining KPIs/SLAs used to drive multimillion dollar businesses and reporting to senior leadership
3 years of software development experience
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Exec
Employment Type
Full-Time
Key Skills
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