Application Support Assistant
Application Support Assistant
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Job Description
Embrace the exciting challenges to broaden your technology skills in a supportive and collaborative environment!
Join our ICT team at Resthaven in the newly created role of Application Support Assistant.
Reporting to the ICT Senior Application Lead this role is responsible for activities including maintenance administration and second and thirdline support for Resthavens business applications.
This is a twelvemonth full time contract position and will suit ICT professionals looking for their next step in their IT career!
Your existing skill set will be used to make improvements to a wide variety of workflows and tasks for our staff teams. Your support will be a vital part of improving services to our clients and residents and making a difference to the lives of older people.
If this sounds like you and you are ready for a new and exciting opportunity we want to hear from you!
About us
Resthaven is one of South Australias largest notforprofit providers so you will personally benefit from our secure work environment with professional development opportunities and generous employee benefits.
You will have:
- Understanding of ICT Service Management Processes focusing on Level 2 ICT Support
- Understanding of application integration principles.
- Understanding of reporting data validation and presentation.
- Working knowledge of the Microsoft family of integrated M365 applications.
- Ability to communicate effectively with Business users and ICT technical staff.
- Provision of a highquality level of customer service.
- SQL writing skills.
- Ability to use and work with APIs provided by vendor solutions.
- Software documentation preparation.
- Documentation of Business and Technical Requirement Specifications.
About Resthaven:
- Resthaven was established in 1935 and is one of a select few providers to offer the full range of aged care services. Proudly South Australian Resthaven is a financially independent notforprofit charity associated with the Uniting Church in Australia. Find meaningful connections and work with purpose as you are supported to develop in your role.
Benefits:
Resthaven offers a supportive and richly diverse and inclusive community where everyones uniqueness is valued. As part of the Resthaven team you will have access to:
- Attractive salary and working conditions.
- Access to salary packaging to increase your take home payand other discounts via our provider.
- Four free Physiotherapy Treatments per financial year
- Access to professional development fund to continue your learning.
- EAP program and support for you and your family
- Flexible and supportive team environment
For enquiries please contact Kelli Witt Recruitment Business Partner
Please apply online applications close Tuesday 22nd April apply now!!!
If you live our values of trust dignity and choice open the door to a meaningful career with Resthaven.
Employment Type
Full-Time
