Vice President Transitions
Vice President Transitions
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Job Description
Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125000 people across 30 countries are driven by our innate curiosity entrepreneurial agility and desire to create lasting value for clients. Powered by our purpose the relentless pursuit of a world that works better for people we serve and transform leading enterprises including the Fortune Global 500 with our deep business and industry knowledge digital operations services and expertise in data technology and AI.
Inviting applications for the role ofVice President Transitions
In this role Transition leader will require to be multifaceted and be able to skillfully manage all successfully
The Transition leader will be the focal point of contact for all leadership discussion and spearhead the charge to manage all program escalation. Including ability to directly manage critical relationships and programs
Will also be accountable to drive the overall organization and functional strategy to deliver transitions cheaper faster and improve client experience through new age technology embedment such as generative AI
The Transition Leader would be required to drive clientfocused and contextually aligned conversations to build strong relationships with Client teams and thereby bring about valuable business & project outcomes & capabilities for the client as well as the organization
Will be accountable for revenue generation and managingAOI impact during the Transition & Transformation journey.
Leverage Global insights by being constantly innovating through internal/external intelligence. The Transition Leader should understand Market / Industry realities opportunities and threats and build an awareness of the domain products and service lines within the industry.
Lead & manage the Transformation program set up through to delivery of the new capabilities realization of outcomes/benefits and closure for strategic deals
Take on personal responsibility to mentor team on Transformation Services and Solutions and Transition skills of the future to drive intelligent operations or digital led solutions. The TL must embrace a diverse team should lead by example and strive towards creating leaders who are equally keen to acquire new skills and to stay abreast with the changing world.
Lead Strategic/ Functional development initiatives aligned with functional imperatives and collaborate with crossfunctional teams to drive strategic initiatives to closure
TLs will be expected to display a thorough understanding of Digital and position those credibly during client interactionsand drive implementation of digital solutions during transitions
Bring in thought leadership ability to deal with ambiguity assertiveness be bold and confident.
Responsibilities
Lead all critical client and internal senior stakeholder connects including program delivery innovation and risk management
Create and maintain effective risk management strategy aligned with client outcomes and safeguard Genpacts interest during program
Create and maintain transition performance indicator based on program archetypes and establish best practice
Engage in CXO/ CXO1 levels exploratory discussions to understand client strategic agenda and expectations and thereby identify and articulate potential opportunities
Involve self with the larger team in Hunting & Mining pursuits
Develop and refine client engagement strategies in line with client expectations and relationship management practices
Manage expectations and gain relevant buyin / ownership to drive the Transformation program agenda as laid out
Drive the utilization of digital in all Transformation solutions
Design financial strategies and ensureSLA adherence as well as alignment with endtoend transformation benefit realization plan
Develop a strong acumen around Clients businessknowhow and expectations
Implement the defined internal and external governance strategies (risks / issues / communication / compliance & controllership / knowledge / people / reporting etc. creating a zero surprise environment
Proactively identify and communicate risks cocreate solutions throughout the Transformation period and own Go / No Go decisions
Would be responsible to drive Day 1 digital and transformation adoption preceding Transitions.
Lead end to end program management encompassing Digital Transformation & Transition.
Ensure design adherence
Qualifications we seek in you!
Minimum qualifications:
Post Graduate qualification
Relevant years of experience in project management experience
Knowledge of project management tools and technologies
Demonstrable experience of managing large programs and portfolio
Proven track record of managing technology infused program and implementing digital accelerators during transition phase
Preferred Qualifications
Relevant experience in managing consumer goods retail life sciences and health care clients and portfolio
Proven track record of improving cost of transition and improving client experience
Relevant years of experience in managing multifunctional Solutions Transitions & change management with internal and external stakeholders
P&L management for 1520 MM$ spanning 12 projects at any point of time
Experience of engaging in strategic and tactical discussions with senior stakeholders to sell product offerings.
Relevant years of experience in consulting experience at Client level with demonstrated expertise in building E2E transformation solutions
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race color religion or belief sex age national origin citizenship status marital status military/veteran status genetic information sexual orientation gender identity physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity customer focus and innovation. For more information visit . Follow us on Twitter Facebook LinkedIn and YouTube.
Furthermore please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a starter kit paying to apply or purchasing equipment or training.
Required Experience:
Chief
Employment Type
Full Time
