drjobs Monitoring and Observability Administrator

Monitoring and Observability Administrator

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Job Location drjobs

El Segundo, CA - USA

Monthly Salary drjobs

$ 95200 - 180400

Vacancy

1 Vacancy

Job Description

The Aerospace Corporation is the trusted partner to the nations space programs solving the hardest problems and providing unmatched technical expertise. As the operator of a federally funded research and development center (FFRDC) we are broadly engaged across all aspects of space delivering innovative solutions that span satellite launch ground and cyber systems for defense civil and commercial customers. When you join our team youll be part of a special collection of problem solvers thought leaders and innovators. Join us and take your place in space.

Job Summary

We are looking for an experienced Monitoring and Observability Administrator (Applications Administrator Staff III/IV) to join our Computational Services department. In this role you will be the subject matter expert responsible for configuring and managing our enterprise observability tool stack which includes Splunk Dynatrace and Nagios. This role will report into the Director of Computational Services and collaborate with cross functional teams that include Information Security Enterprise Engineering Networking Data Center and Application Development. The ideal candidate should have handson experience implementing monitoring and observability solutions based on industry best are looking for a team player who has strong troubleshooting and problemsolving skills is able to work independently and collaborate effectively in a team setting.

Work Model

  • This is a fulltime position based in El Segundo CA or Chantilly VA offering a hybrid work model that combines 3 regular onsite workdays and remote flexibility as the business needs allow.

What Youll Be Doing

  • Design configure implement maintain and document our enterprise monitoring and observability solutions which include Splunk Dynatrace and Nagios.
  • Work with system and data owners to design implement and maintain integrations between observability technologies and the systems and data sources being observed.
  • Work closely with infrastructure and application teams to design and build observability dashboards alarms and reporting providing endtoend insight into the status and health of monitored systems and platforms.
  • Implement a monitoring program for applications and infrastructure leveraging appropriate internal resources and thirdparty managed services.
  • Within the context of the monitoring program tune alerting and escalations to reduce false positives and nonactionable alerting and to escalate highimpact issues.
  • Develop and implement strategies for cost control including tuning Splunk data volumes optimizing the scope of monitoring and leveraging opensource technology where appropriate.
  • Lead ongoing migration efforts to migrate Splunk to SaaS.
  • Maintain and upgrade the monitoring and observability systems and underlying infrastructure as needed to maintain cybersecurity and functionality.

What You Need to be Successful

Minimum Requirements for the Applications Administrator Staff III:

  • 6 years of expertise and hands on experience with installation setup configuration maintenance (major and minor version upgrades) and tuning of monitoring and logging tools such as Splunk Dynatrace Nagios in hybrid environments (i.e. on premises and cloud instances)
  • Solid understanding of IT infrastructure monitoring and observability best practices
  • Splunk specific qualifications:
    • Experience with onboarding data troubleshooting and ensuring data availability with Splunk Universal and Heavy forwarders.
    • Generate and maintain search queries.
    • Experience developing log ingestion and aggregation strategies per Splunk best practices.
    • Understanding of RoleBased Access Controls (RBAC) within Splunk
  • Dynatrace specific qualifications:
    • Experience developing Dynatrace dashboards for business processes.
    • Experience with configuration and customization of Dynatrace solution that includes integration with other tools.
    • Experience integrating Dynatrace API with other tools such as Dockers Kubernetes DevOps tools like Ansible Jenkins
    • Experience with Synthetic monitoring and integration of thirdparty tools with Dynatrace.
    • Admin level tasks Alert configuration maintenance window anomaly detection and changing threshold custom event creation and agent upgrade/install.
  • This position requires ability to obtain and maintain a security clearance which is issued by the U.S. government. U.S. citizenship is required to obtain a security clearance.

In addition to the above the minimum requirements for the Applications Administrator Staff IV:

  • Experience in working with DevOps and agile methodologies.
  • Proficient in developing and maintaining technical documentation runbooks and procedures.
  • Knowledge of ITIL concepts and principles.

How You Can Stand Out

It would be impressive if you have one or more of these:

  • CurrentTS/SCI clearance
  • Experience working with an internal or service provider provided Network Operations Control/Security Operations Control (NOC/SOC)
  • Experience migrating from Splunk onpremises to SaaS.
  • Experience with gathering and organizing large amounts of data to use for instrumentation into an Enterprise monitoring solution Dynatrace or Splunk
  • Dynatrace related certifications
  • Splunk Core PowerUser Enterprise Admin or Cloud Admin certification
  • Programming skills in languages such Perl Power Shell Python Bash or JavaScript
  • Experience with Linux and Windows systems including a solid understanding of system administration.
  • Experience with automation tools such as Ansible Puppet or Terraform
  • Experience with container orchestration tools like Kubernetes.
  • Experience with cloud platforms such as AWS GCP or Azure
  • Experience in coordinating with vendors to resolve issues.
  • Knowledge of security frameworks and standards (e.g. COBIT NIST 80053 ISO27001 SSAE16 SOC1 SOC2 etc.
  • Knowledge of Syslog and network protocols

We offer a competitive compensation package where youll be rewarded based on your performance and recognized for the value you bring to our business. The gradebased pay range for this job is listed below. Individual salaries within that range are determined through a wide variety of factors including but not limited to education experience knowledge and skills.

(Min Max)

$95200 $180400

Pay Basis: Annual

Leadership Competencies

Our leadership philosophy is simple: every employee regardless of level and role can demonstrate leadership. At Aerospace our commitment is our people. To cultivate our talent and ensure that we have a strong pipeline of future leaders we want individuals who:

  • Operate Strategically
  • Lead Change
  • Engage with Impact
  • Foster Innovation
  • Deliver Results

Ways We Reward Our Employees

During your interview process our team will provide details of our industryleading benefits.

Benefits vary and are applicable based on Job Type. A few highlights include:

  • Comprehensive health care and wellness plans

  • Paid holidays sick time and vacation

  • Standard and alternate work schedules including telework options

  • 401(k) Plan Employees receive a total companypaid benefit of 8 10 or 12 of eligible compensation based on years of service and matching contributions; employees are immediately eligible and vested in the plan upon hire

  • Flexible spending accounts

  • Variable pay program for exceptional contributions

  • Relocation assistance

  • Professional growth and development programs to help advance your career

  • Education assistance programs

  • An inclusive work environment built on teamwork flexibility and respect

We are all unique from various backgrounds and all walks of life yet one thing bonds all of us to each otherthe belief that we can make a difference. This core belief empowers us to do our best work at The Aerospace Corporation.

Equal Opportunity Commitment

The Aerospace Corporation is an equalopportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race age sex (including pregnancy childbirth and related medical conditions) sexual orientation gender gender identity or expression colorreligiongeneticinformation marital status ancestry national origin protected veteran status physical disability medical condition mental disability or disability status and any other characteristic protected by state or federal law. If youre an individual with a disability or a disabled veteran who needs assistance using our online job search and application tools or need reasonable accommodation to complete the job application process please contact us by phone at 310.336.5432 or by emailat .You can also reviewKnow Your Rights: Workplace Discrimination is Illegal.


Required Experience:

Unclear Seniority

Employment Type

Full-Time

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