Administrative Specialist I - Wake County INTERNAL to Dept of Public Safety
Administrative Specialist I - Wake County INTERNAL to Dept of Public Safety
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$ 37782 - 66120
1 Vacancy
Job Description
Description of Work
Are you looking for an administrative role performing meaningful work in a government agency Consider this Administrative Specialist I position in Troop X District 3 Field Operations of the North Carolina State Highway Patrol (NCSHP)!
*This is an INTERNAL POSTING open ONLY to current NC Department of Public Safety (DPS) employees and eligible RIF candidates. Temporary employees are eligible to apply.*
The Administrative Specialist I provides administrative support to the First Sergeant and other district staff in the overall operation of Troop X District 3 Field Operations. This position is responsible for performing various office duties including answering telephones typing memorandums generic business letters and related correspondence various forms and reports charts handling email correspondence maintaining files managing inventory and completing special projects. Through administrative and clerical support this position performs tasks that uphold the agency as dictated by its mission statement.The work location is Troop X District 3 Field Operations in Raleigh NC (Wake County).
Job responsibilities include the following:- Providing administrative informational and reference support to Troop X District 3 Field Operations.
- Maintaining a multiline phone system for large volume of calls directing calls to the appropriate personnel and departments.
- Managing email correspondence utilizing Microsoft Outlook; responding and disseminating key subject matter to groups and individuals.
- Recording maintaining and verifying timekeeping balances.
- Performing traditional office support functions (distributing mail sorting/routing incoming materials making copies scanning filing confidential data/file management).
- Communicating and interacting with internal/external stakeholders other government agencies and members of the general public.
- Collecting and compiling statistical data for Special Projects Surveys and Special Emphasis Enforcement Programs several times per year; disseminating data/reports to Field Operations and Troop Headquarters as needed.
- Maintaining files and correspondence through the established filing guide system.
About the North Carolina State Highway Patrol (NCSHP):
The mission of the North Carolina State Highway Patrol (NCSHP) is to safeguard and preserve the lives and property of the people in North Carolina. The NCSHP has more than 1600 troopers who cover nearly 80000 miles of North Carolina roadways more than any other state except Texas. In addition to enforcing the states traffic laws state troopers also guide traffic during hurricane evacuations reroute traffic around hazardous chemical spills and they stand ready should any act of terrorism occur. State Troopers are committed to protecting North Carolinas motoring public.Knowledge Skills and Abilities / Competencies
DPS uses the MeritBased Recruitment and Selection Plan to fill positions subject to theState Human Resources Actwith the most qualified individuals.
The Knowledge Skills and Abilities (KSAs) listed below along with the Minimum Education and Experience (E&E) are REQUIRED to qualify for this position.All work history and education (including accurate dates of employment/attendance) must be documented on the application. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete allinclusive application maximizes an applicants potential to qualify for the position as well as the highest possible salary. Salary will be based on relevant qualifications internal equity and budgetary considerations pertinent to the advertised position.Click here for more information and application resources.
Resumes may be attached as a supplement to the application but are not a substitution for a complete application.
To qualify for this position applicants mustdemonstrateALL ofthe followingKSAs:
Experience maintaining confidential data files and/or records.
Experience providing customer service and/or information to the general public individuals and/or groups.
Experience with/knowledge of general office administrative procedures.
Experience utilizing a computer and associated programs (ex. Microsoft Excel Microsoft Outlook Microsoft PowerPoint Microsoft Word).
Management Preferences (Optional): These skills are not required but managers may choose to interview/select applicants who demonstrate Management Preferences.- Current or prior State Highway Patrol administrative/clerical work experience.
- Current or prior administrative/clerical experience working in any/all of the following: 1 law enforcement agency 2 law firm/legal office or 3 military department/organization.
- Experience with any/all of the following: Administrative Office of the Courts (AOC) Fiori Time Management Computer Aided Dispatch (CAD)/Workforce Management Plus Division of Criminal Information (DCI) and/or EProcurement.
Minimum Education and Experience Requirements
- Some state job postings say you can qualify by an equivalent combination of education and experience. If that language appears below then you may qualify through EITHERyearsof education OR years ofdirectly relatedexperience OR a combination of both.See details.High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.
Supplemental and Contact Information
The North Carolina Department of Public Safety (DPS) is an Equal Opportunity Employer who embraces an Employment First philosophy which consists ofcomplying withall federal laws state laws and Executive Orders.Consistent with the Americans with Disabilities Act (ADA) weare committed tofull inclusion of qualified applicantsand willreview requests for reasonable accommodationto perform essential job functionsduring the hiring process or while on the job.
Public Service Loan Forgiveness Program
For applicants withstudent loans becoming a state employeemayinclude eligibility forthe Public Service Loan Forgiveness Program.Visitto learn more.
Transcripts
Attaching transcripts is optional however we recommend applicants attach unofficial transcripts toassistin providing credit for education including in substituting education gained for experience. Additionally qualifying for some positions may require validating hours of coursework in a specific field of study and transcripts are crucial to awarding credit. Degrees and transcripts must be achieved from an appropriately accredited college or university.
Applicants who earned college credit hours but did not complete a degree program must attach an unofficial transcript to receive credit for education.
Internationaldegrees and transcripts must be evaluated for accreditation by a recognized evaluation serviceby the closing date of this posting.Failure to provide documentation may result in ineligibility.The National Association of Credential Evaluation Services (NACES)has several options toprovidecredential verification:
MilitaryExperience
Applicants seeking Veterans Preference must attach a DD214 Form (Certificate of Release or Discharge from Active Dutythat includes Character of Discharge Member 4 or Service 2 form)to the application.
Applicants seeking National Guard Preference:
Acurrent member of the NorthCarolinaNational Guard in good standingmust attach a NGB 23A (RPAS).
A formermember of the North CarolinaNational Guard who served for at least 6 years and weredischarged under honorable conditions must attach either a DD256 or NGB 22.
The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the National Standards to Prevent Detect and Respond to Prison .PREA Hiring and Promotion Prohibitions
Due to the volume of applications received we are unable to provide informationregardingthe status of your application.Please log in to yourGovernment Jobsaccount and click Application Status.If you are selected for an interview you will be contacted bythe hiringmanager. If you are no longer under consideration you will receive an email notification.
For technical issues with your application please call the Applicant Support Help Line at. If you have questions about this posting other than your application status please contact MG Orman Staffing Consultant at .
#SHP
Required Experience:
Unclear Seniority
Employment Type
Full-Time
