Responsibilities:
- Solve situations related to policies and holders clients thirdparty providers collaborators and queries with the help of specific HR procedures;
- Ensure the accuracy of the documents processed according to the norms and objectives set by the direct manager;
- Update processes and procedures reflecting the acknowledged changes;
- Develops good client relationships and raises in time the risks related to client management satisfaction;
- Subject to regular local supervision of progress against results;
- Proactively performing preventive quality controls and taking corrective actions when errors occur.
HR Service Delivery is a process under Talent & HR and consists in managing providing support or interacting with the specific subprocesses including: benefits health pension payroll onboarding management etc.
Qualifications:
- Good knowledge of German and English B2 level;
- Nice to have previous experience in HR/Payroll/Administration;
- Good communication skills oriented and analytical skills;
- Confident positive hardworking highly motivated and able to learn.