Account Manager Sales full-time

Keesing Technologies is looking for a dynamic and innovative Account Manager to join our team in Amsterdam.

At Keesing Technologies we combine over a century of expertise with a forwardlooking approach to identity verification. Our mission is to advance trusted identity verification and empower organizations to combat fraud with confidence.

We specialize in cuttingedge ID verification solutions that make a realworld impacthelping governments financial institutions and businesses ensure security and trust.

Our technologies such as AuthentiScan and DocumentChecker lead the way in innovation leveraging advanced data to enable accurate secure verification both onsite and remotely. Trusted by over 2000 organizations globally we are driven by a passion for protecting identities and creating solutions that shape a safer more connected world. Keesing is proud to be part of IN Groupe a European leader in the identity space.

What we offer you

As an Account Manager youll be at the forefront of building strong client relationships driving business success and delivering impactful solutionsyour primary focus will be maintaining and growing client relationships ensuring their satisfaction while driving business growth.

What youll do

• Build and nurture strong lasting relationships with clients serving as their trusted point of contact.
• Identify and drive upselling opportunities while managing contract renewals to support business growth.
• Collaborate with internal teams to deliver tailored solutions that exceed client expectations.
• Monitor and report on account performance gathering client feedback and key metrics for continuous improvement.
• Develop and implement strategic account plans that align client goals with company objectives.
• Ensure customers are getting the maximum use and benefit from our products bringing in additional support where necessary to achieve this.
• Design and implement structured cadences to proactively engage with customers and understand their evolving needs.
• Develop best practices and frameworks for managing customer relationships as part of a growing function.
• Use datadriven insights to monitor account performance and identify opportunities for improvement.

About you

• Focused on delivering exceptional customer experiences with a strong customerfirst mindset. Solutionoriented and skilled at adding value to client relationships.
• A natural problem solver adept at addressing challenges efficiently.
• Technically savvy quick to learn and able to understand customer pain points and use cases.
• Able to align customer needs with our product offerings to create impactful solutions.
• Collaborative working effectively with colleagues to achieve shared objectives.
• Adaptable and thrive in dynamic fastpaced environments.
• Highly organized and skilled at building strong relationships across diverse teams and cultures.

Qualifications

• Excellent communication skills in English; additional languages like Dutch are a plus.
• Experience in account management or a similar clientfacing role.
• Strong interpersonal skills to build and maintain relationships with clients and stakeholders.
• Technically adept able to understand customer needs and match them with product solutions.
• Datasavvy with the ability to use insights to improve client engagement and retention.
• Proven experience in account management or a clientfacing role ideally with previous experience in upselling and renewals.

Why Join Keesing

At Keesing we believe that diversity is our strength. We are committed to creating a workplace where everyone feels valued supported and empowered to thrive. We welcome individuals from all backgrounds experiences and perspectives to contribute to our inclusive culture.

We also understand that applying for a new role can feel intimidating. If you dont meet 100 of the qualifications but believe this is the right opportunity for you we encourage you to apply. Your unique perspective and experiences could make a difference.

Additional Checks

Transparency security and trust are at the core of our company. As such candidates who reach the final stage may be required to complete an assessment or provide references. The final candidate will also undergo a background check before training and any job offer will be conditional upon passing security checks aligned with our industry standards and business requirements

Ready to Apply

Dont waitupload your CV (in English) today! We highly recommend including a cover letter to share why youd love to join Keesing and how youll make an impact. Join us in validating identities and fighting fraud your Keesing journey starts here!