Administrator
Administrator
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Job Alert
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£ 13037 - 13303
1 Vacancy
Job Description
PART TIME 20hrs
Portsmouth temporary accommodation provides shortterm accommodation for adults who are homeless or at risk of homelessness. This service operates across six locations each is tailored to the needs of the clients and offer various levels of support.
Our aim is to support clients to maintain their temporary accommodation and prepare them for moving to appropriate housing options.
If youre looking for a job that is hugely rewarding where every day is different and with endless opportunities to learn then this is the role for you!
JOB PURPOSE
To provide administrative support and enable effective systems and procedures to be maintained in the efficient running of the service.
To provide people with homes and specialist support so they feel more valued and secure and ready to take the next steps.
MAIN RESPONSIBILITIES
- To provide administrative support to the service including receiving recording and storing funds processing invoices banking ordering and stock control of supplies in accordance with set processes
- To generate letters take minutes oversee post log and report faulty equipment or damage to the property
- To check reconcile and report on clients rent accounts
- To collate exclients rent arrears and produce reports to enable write offs
- To administer clients housing benefit and Department for Work and Pensions records on our systems liaise with external authoritiesif needed
- To complete statutory and regulatory forms and provide data for management reporting
- To liaise with support workers regarding client matters
- To adhere to safeguarding responsibilities following our safeguarding policy and procedure
- To help maintain health and safety ensuring clients visitors and buildings are safe in accordance with Health and Safety regulations policy and procedures
- To maintain accurate records on our client management system and ensure these are stored in line with GDPR
- To maintain confidentiality
- To carry out any other reasonable duties required in the interest of the organisation
ADDITIONAL RESPONSIBILITIES
- This role has financial authorisation responsibilities
ROLE REQUIREMENTS
- This role will require an Enhanced with Barred List(s) disclosure and barring service check is a requirement for this role. This would be completed on appointment of the role.
EXPERIENCE AND QUALIFICATIONS/TRAINING
- Good standard of general education to GCSE level in Maths and English
- Typing or IT qualification (RSA CLAIT ECDL) desirable
ESSENTIAL CRITERIA
- Strong communication skills both verbal and written
- Strong administration and organisational skills
- Competent in knowledge of Microsoft Office Word Excel Outlook
- Customer service skills
- Good problemsolving skills
- Ability to manage and prioritise workload
- Ability to selfmotivate as you will work on your own as well as in a team
DESIRABLE CRITERIA
- Knowledge of voluntary and statutory agencies housing regulations and the benefits system
- Understanding of the support needs of people experiencing homelessness or those with complex needs
We reserve the right to close our adverts early if a successful candidate is found so please submit your application as soon as possible.
About Us
We offer support to people who are homeless vulnerable or at risk of becoming homeless and need help rebuilding their lives for a brighter future. Our services include safe flexible and reliable client led housing and support with a focus on reducing homelessness improving health and wellbeing and building on individuals skills and resilience to break the cycle of homelessness poverty and exclusion.
We work in partnership with multiple agencies and authorities to deliver support and accommodation needs across Berkshire Hampshire Isle of Wight and Dorset.
We are dedicated to safeguarding all young people and adults with our services. We follow safer recruitment practices for all our vacancies to assure that all successful candidates are suitable to work with our clients.
Were committed to creating an inclusive and diverse workforce that embodies our values and promotes a tolerant and respectful environment where everyone can feel empowered to succeed.
We welcome and encourage applications from people of all backgrounds and will support with any reasonable adjustments needed during the recruitment process.
Our Gallery
Our Benefits
Extra mile awards
Pension with life cover
Blue Light Card
Champions of equality
Employee assistance programme
Staff discounts via Wider Wallet
Dedication to wellbeing
GP helpline
Lengthof service awards
Generous and flexible holiday
Refer a friend scheme
Documents
Required Experience:
Unclear Seniority
Employment Type
Part-Time
