Compliance and Operations Associate

About Truss

Truss a fastgrowing YCbacked fintech startup is revolutionizing the construction industry with its allinone banking and payment automation platform. By integrating with existing tools Truss eliminates manual data entry and streamlines the full billing cycle saving time and boosting efficiency. The highenergy inperson team is based in San Francisco and works five days a week to innovate and grow.

Benefits

• Equity package with real growth potential.

• Medical Dental and Vision coverage.

• Flexible time off: 2 weeks vacation (year one) 6 flex days.

• Computer and workspace upgrades.

At Truss were building a team of hustlers who are passionate about fintech and ready to make waves. If youre young ambitious and eager to grind with a talented crew apply now!

Job Description

We are seeking a handson Compliance and Operations Associate to join our dynamic team at Truss. This role is pivotal in ensuring compliance with industry standards and supporting operational tasks in a fastpaced fintech startup environment. The ideal candidate will have 24 years of experience in compliance risk management or operations within a fintech or financial services setting. Were looking for someone who is detailoriented capable of creating and implementing processes and willing to roll up their sleeves for daytoday grunt workperfect for a proactive individual who thrives in a highenergy setting not someone too senior to handle the nittygritty.

Key Responsibilities

• Manage SOC 2 Compliance and Audits: Oversee SOC 2 compliance efforts and audits ensuring all Vanta checks are maintained throughout the year.

• Handle Bank Requests: Respond promptly and accurately to bank requests for documentation and transaction information.

• Vendor Management: Track and manage all thirdparty vendors including securing bank approvals conducting annual reviews in Vanta and addressing requests in bank audits.

• Underwrite Applications: Review and underwrite all incoming user applications to ensure they meet Trusss criteria.

• Fraud and Suspicious Activity Investigations: Investigate all suspicious activity and fraud cases escalating to Unit & Thread as necessary.

• Policy Oversight: Understand and maintain compliance with all company policies (internal and userfacing) updating them as needed.

• Transaction Monitoring: Conduct daily reviews of flagged transactions investigating and taking action (e.g. opening tickets or approving) as required.

• Internal Compliance: Ensure adherence to internal requirements such as annual compliance tests and investorrequired antiharassment training.

• User Complaint Reporting: Provide monthly reports of all user complaints.

Qualifications

• Experience: 24 years in compliance risk management or operations within a fintech or financial services company.

• Compliance Knowledge: Familiarity with SOC 2 compliance and tools like Vanta.

• Underwriting and Fraud Skills: Experience reviewing applications and investigating fraud or suspicious activity.

• Regulatory Understanding: Strong grasp of fintech regulations and compliance requirements.

• Process Creation: Proven ability to design and implement processes to enhance efficiency and compliance.

• Communication: Excellent skills for managing bank requests user complaints and internal coordination.

• Multitasking: Detailoriented with the ability to juggle multiple tasks in a fastpaced environment.

• Team Fit: Comfortable working in a highenergy inperson team and eager to tackle handson work.

Why Join Truss

At Truss youll be part of a passionate team transforming the construction industry through cuttingedge fintech solutions. We offer a competitive equity package comprehensive benefits and the chance to grow with a rapidly scaling startup. If youre ready to dive in and make an impact this is the place for you!

Required Experience:

IC