Goldflower Cannabis LLC is in search of a dynamic Floor Manager to oversee the daytoday operations of our upcoming retail location in St. Petersburg FL! The ideal candidate will ensure a seamless professional and welcoming environment for patients and customers upholding our commitment to excellence. To learn more about us please visit the website below!
we invest in you:
- $55k/year
- Dental insurance
- Employee assistance program
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Responsibilities:
- Supervise and lead retail team.
- Ensure a high level of customer service is always maintained.
- Address patient inquiries concerns and complaints.
- Train staff on effective customer engagement sales techniques cannabis product knowledge and compliance.
- Maintain and oversee compliance in all transactions.
- Generate regular reports on sales performance inventory levels and key metrics.
- Manage inventory levels ensuring a wellstocked and organized dispensary.
- Cultivate a teamoriented organized and detailfocused work environment.
- Implement health and safety protocols.
- Collaborate with marketing team to implement promotional strategies and campaigns.
- Analyze customer data and feedback to identify buying trends and preferences.
- Assist in development and implementation of all company standard operating procedures.
- Ensure staff is trained on the effective use of technology in customer transactions.
- Handle timeoff requests and manage staffing levels based on business demand.
- Stay informed about the latest research and guidelines related to cannabis consumption and products.
Requirements:
- High school diploma or equivalent.
- Prior experience in a dispensary setting.
- At least 21 years old with a clean record verified through a Florida Department of Law Enforcement Level 2 Background Screening.
- Demonstrated experience in a customer service or sales role within a fastpaced retail environment.
- Proficiency in utilizing pointofsale systems.
- Ability to work fulltime with flexibility for night and weekend shifts.
- Strong interpersonal skills with the capacity to work effectively with diverse personalities.
- Proven ability in resolving issues and maintaining professionalism in challenging situations.
- Basic math skills and cashhandling experience.
- A genuine passion for the cannabis industry and Goldflower Cannabiss vision.
- Enthusiasm for cultivating lasting customer relationships.
Required Experience:
Manager