Lead Product Manager - AIChat
Lead Product Manager - AIChat
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Job Description
We strongly encourage applications from people of colour the LGBTQ community people with disabilities neurodivergent people parents carers and people from lower socioeconomic backgrounds.
If theres anything we can do to accommodate your specific situation please let us know.
About Cleo
Most people come to Cleo to do work that matters. Every day we empower people to build a life beyond their next paycheck building a beloved AI that enables you to forge your own path toward financial wellbeing.
Backed by some of the most wellknown investors in tech weve reached millions of people to support them throughout their financial lives from their first paycheck to their first home and beyond. Were hitting headlines too. This year Forbes named us as one of their Next Billion Dollar Startups and we were crowned the Hottest Tech Scaleup at the Europas.
Follow us on LinkedIn to keep up to date with new product features and insights from the team.
The role:
Youll be a key member of our Machine Learning and Chat pillar that is responsible for Cleos ability to have meaningful and delightful conversations with our users. As a Lead Product Manager youll work closely with a crossfunctional squad of engineers designers data scientists analysts and writers on an area focused around building our understanding of user data.
Outcomes: Increase customer engagement and retention within chat
- Drive customer engagement and retention through improved conversational experiences in Cleos AI finance assistant.
- Deliver a more comprehensive financial overview empowering users to make informed decisions and achieve longterm financial wellbeing.
You should apply if you:
- Have experience building exceptional digital products for consumers
- As a guide youll have 5 years of experience in a product role involving LLMs data science/machine learning
- Enjoy being hands on with a cross functional team of analysts designers data scientists and engineers
- Able to say no more than you say yes to keep the squads focused on the most impactful priorities but also able to communicate clearly with stakeholders and get alignment
- Work collaboratively with your product squad and involve them in strategy and decisionmaking
- Bring creativity into how we approach financial products. Were radically changing how people interact with and feel about their finances. This means thinking about problems in a different way and we encourage PMs from all backgrounds to apply.
- Bring energy and drive to ensure your product is successful. People would describe you as a force of nature who cares about their team
How long will the process take
We aim to move as fast as possible. Usually 23 weeks is enough time for us all to get to know each other.
- Step 1: Call with a member of our Talent Team to find out more about your experience and why you want to work at Cleo
- Step 2: 4560 minutes interciew with our Product Director for Chat
- Step 3: Live product task interview to be presented to one or two of the Product team
- Step 4: 45 minutes each with two crossfunctional peers from Engineering Design Data Science or Analytics
What do you get for all your hard work
- A competitive compensation package (base equity). You can view our public progression framework and salary bandings here: This role is level PM4 (paying between 102500 to 127000 equity)
- Work at one of the fastestgrowing tech startups backed by top VC firms like Sofina Balderton & EQT Ventures.
- A clear progression plan. We want you to keep growing. That means trying new things leading others challenging the status quo and owning your impact. Always with our complete support.
- Flexibility: We treat you as humans first employees second. Because we cant fight for the worlds financial health if were not healthy ourselves. This means all the usual perks but it also means flexibility. We take pride in being a flexible workplace that trusts our Cleople to deliver their best work giving you the autonomy to structure your day around morning dropoffs to school or daily dog walks.
- Hybridfirst:Join our hybridfirst team where we blend the best of both remote and inoffice work. We expect our team members to be in our London office 12 times a week. On Thursdays we buy you lunch but you can come to the office on whichever days work best for you!
- Other benefits;
- 25 days annual leave a year public holidays an additional day for every year you spend at Cleo)
- Check out our new benefits package here: employermatched pension in the UK
- Companywide performance reviews every 8 months e.g every 2 terms in line with our termly cycles (JanApril MayAug SeptDec):
- Generous pay increases for highperformers and highgrowth team members
- Equity topups for team members getting promoted
- Private Medical Insurance via Vitality dental cover and life assurance
- Enhanced parental leave
- 1 month paid sabbatical after 4 years at Cleo
- Regular socials and activities online and inperson
- Well pay for your OpenAI subscription
- Online mental health support via Spill
- And many more!
UK App access: The Cleo app is no longer downloadable in the UK. Why 99 of our users are based in the US where financial health is often overlooked. Weve decided to shift our focus to where we can provide the most value and make the greatest impact.
Required Experience:
IC
Employment Type
Full Time
