Senior Program Manager - Scaled Acquisitions Sales Excellence
Senior Program Manager - Scaled Acquisitions Sales Excellence
Posted on :
07-04-2025
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1 Vacancy
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Job Description
i)Partner recruitment: Develop a template to identify and recruit new partners by standardizing the recruitment template inline with the PQ (Partner Qualification) framework. Periodically review the effectiveness of this recruitment model and implement improvements as needed to optimize the selection process. Create a strategy to facilitate partner growth into untapped (whitespace) geographies by exploring multiple lead generation avenues. Assess the efficacy of existing payout structures in sustaining partnerships in these new geographies.
ii)Partner Engagement: Review current partner engagement practices at both the largescale level (Partner Connect Program and Contests) as well as the oneonone level (market working). Establish gold standard practices by driving consistency in designing standard operating procedures (SOPs) based on best practices tracking and reviewing ontheground seeking partner feedback to drive improvement measuring the correlation between each engagement practice and its intended output etc. In addition the growing complexities of launching and managing sellers necessitates collaborating with partners to strengthen their teams skills. This would be achieved through Deep Integration initiatives.
iii)Partner Retention: Maintaining a strong partner network is vital for growing our sales channel. The Partner Development Manager will lead initiatives to keep partners engaged and dedicated to our IN PLS platform. Key responsibilities include:
profitability: Automate systems to track partner earnings and identify opportunities to boost profits and reduce unnecessary expenses. Publish returnoninvestment (ROI) reports and optimize profitability within the Club Vishesh partner program.
: Payouts form the backbone of the PLS channel. The SDM will be responsible for multiple aspects related to payouts such as
timely and accurate partner payout computations and disbursements.
monthly payout reports highlighting potential process inefficiencies and growth opportunities for the team.
incentive criteria against ICs to assess impact on partner retention.
continued compliance with payout policies and regulations.
and Recognition: Drive initiatives to reward topperforming and loyal partners through exclusive programs like Club Vishesh. Enhance the value proposition of the Club Vishesh rewards program through ongoing recognition of top partners.
Survey: Measure partner loyalty using an NPS survey. Leverage this as an EWS (Early Warning Signal) for any foreseeable partner attrition.
iv)Goal Setting: The current goalsetting process in PLS is timeconsuming for TLs. With two distinct partner operating models as well as complexity from partners of varying scale and tenure setting quarterly goals and SIPs is challenging. TLs spend close to two weeks every quarter on goalsetting taking away time they could otherwise invest in market development and partner connections. Moreover when business contingencies arise the process gets delayed leading to poor employee experience.
Going forward the PDM and team will take ownership of the goalsetting process to ensure timeliness and uniformity. They will lead the quarterly cadence of setting goals and sales improvement plans across all teams. This centralized leadership will not only enable consistent tracking but also free up TLs to better focus on valuedriving activities like working with partners and customers at the territory level.
5 years of working cross functionally with tech and nontech teams experience
5 years of program or project management experience
5 years of delivering cross functional projects experience
Experience defining program requirements and using data and metrics to determine improvements
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
ii)Partner Engagement: Review current partner engagement practices at both the largescale level (Partner Connect Program and Contests) as well as the oneonone level (market working). Establish gold standard practices by driving consistency in designing standard operating procedures (SOPs) based on best practices tracking and reviewing ontheground seeking partner feedback to drive improvement measuring the correlation between each engagement practice and its intended output etc. In addition the growing complexities of launching and managing sellers necessitates collaborating with partners to strengthen their teams skills. This would be achieved through Deep Integration initiatives.
iii)Partner Retention: Maintaining a strong partner network is vital for growing our sales channel. The Partner Development Manager will lead initiatives to keep partners engaged and dedicated to our IN PLS platform. Key responsibilities include:
profitability: Automate systems to track partner earnings and identify opportunities to boost profits and reduce unnecessary expenses. Publish returnoninvestment (ROI) reports and optimize profitability within the Club Vishesh partner program.
: Payouts form the backbone of the PLS channel. The SDM will be responsible for multiple aspects related to payouts such as
timely and accurate partner payout computations and disbursements.
monthly payout reports highlighting potential process inefficiencies and growth opportunities for the team.
incentive criteria against ICs to assess impact on partner retention.
continued compliance with payout policies and regulations.
and Recognition: Drive initiatives to reward topperforming and loyal partners through exclusive programs like Club Vishesh. Enhance the value proposition of the Club Vishesh rewards program through ongoing recognition of top partners.
Survey: Measure partner loyalty using an NPS survey. Leverage this as an EWS (Early Warning Signal) for any foreseeable partner attrition.
iv)Goal Setting: The current goalsetting process in PLS is timeconsuming for TLs. With two distinct partner operating models as well as complexity from partners of varying scale and tenure setting quarterly goals and SIPs is challenging. TLs spend close to two weeks every quarter on goalsetting taking away time they could otherwise invest in market development and partner connections. Moreover when business contingencies arise the process gets delayed leading to poor employee experience.
Going forward the PDM and team will take ownership of the goalsetting process to ensure timeliness and uniformity. They will lead the quarterly cadence of setting goals and sales improvement plans across all teams. This centralized leadership will not only enable consistent tracking but also free up TLs to better focus on valuedriving activities like working with partners and customers at the territory level.
5 years of working cross functionally with tech and nontech teams experience
5 years of program or project management experience
5 years of delivering cross functional projects experience
Experience defining program requirements and using data and metrics to determine improvements
2 years of driving process improvements experience
Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.
Required Experience:
Manager
Employment Type
Full-Time
Key Skills
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