Solution Consultant Amazon Business Professional Services ProServe

Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business a fastgrowing startup passionate about building solutions we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.

The Amazon Business Solutions Consulting team is dedicated to understanding our Customers procure to pay (P2P) processes and systems in order to blueprint solutions that make it easier to buy on Amazon Business. The Solution Consulting team establishes technical and functional credibility in the sales cycles and conveys best practices and prescriptive guidance for procurement processes and system design via direct customer/partner interaction. They help drive the evolution of Amazon Business platforms and technologies by providing direct input and feedback from the field to internal product and tech teams. The candidate will work closely with the Sales Implementation Product and Tech teams. The ideal candidate has experience developing relationships across functional areas such as Procurement Finance and IT has Procure to Pay (P2P) and B2B technical and functional experience and has a proven track record of managing and troubleshooting integration projects.

This is a position requiring office attendance in accordance with our ReturntoOffice policy.

Key job responsibilities
Engage with the largest and most complex customers consisting of the Fortune 500 companies
Gain a deep understanding of our customers procure to pay (P2P) processes and systems to ensure we can provide a viable solution that meets their goals with Amazon Business
Recommend solutions to help customers adopt complex business features
Identify potential risks / gaps and propose potential workarounds
Work closely with sales team to provide status updates and insights learned during discovery with the customer
Relay market needs and requirements back to internal Amazon teams including Product Management Technical and Category Management teams
Collaborate and influence key internal Amazon stakeholders

About the team
The Solution Consulting teams sits within the Amazon Business Professional Services (ProServe) organization. Our mission is to accelerate our Customers success adoption and spend. We accomplish this by guiding their journey with tools and services while building their confidence with insights and trusted resources. AB ProServe has continued to extend beyond its historical focus of solely implementing Customers to a team that supports Customers throughout their lifecycle.


Bachelors degree or equivalent
Experience translating customer needs into business requirements
Experience positioning and selling innovative solutions to new and existing customers and market segments
3 years of B2B implementation or services delivery experience
Knowledge of procurement procure to pay (P2P) and source to pay systems and processes.

Experience influencing at all levels within an organization particularly at the executive level
5 years of ERP eProcurement or AP Automation experience
Experience with and working knowledge of Coupa SAP and Ariba systems
Demonstrated ability to manage multiple projects including work prioritization resource coordination planning and task delegation
Excellent communications skills with the ability to manage challenging conversations in a professional manner

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race national origin gender gender identity sexual orientation protected veteran status disability age or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $118200/year in our lowest geographic market up to $204300/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on jobrelated knowledge skills and experience. Amazon is a total compensation company. Dependent on the position offered equity signon payments and other forms of compensation may be provided as part of a total compensation package in addition to a full range of medical financial and/or other benefits. For more information please visit This position will remain posted until filled. Applicants should apply via our internal or external career site.