Inside Sales Associate UK
Inside Sales Associate UK
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Job Description
About the Role:
Grade Level (for internal use):
08Team Overview:
The European Client Coverage team is responsible for the sales/licensing of intellectual property of S&P Dow Jones Indices. Additional responsibilities include establishing and building strong relationships with clients prospecting for new index customers and managing/expanding the commercial footprint of S&P Dow Jones Indices within their prescribed territory. S&P DJI maintains relationships with investment banks asset managers ETF issuers market data consumers and redistributors insurance companies proprietary trading firms exchanges and other key market participants who rely upon our worldrenowned indices research and commentary.
Our European Inside Sales team have the unique responsibility to spearhead and communicate any updates to sales policy/workflows and manage the Sales Pipelines for the entire European Client Coverage team and help in facilitating sales deals by working on sales leads client enquiries Salesforce processing and strategic projects. The team works in full partnership with regional sales representatives sales specialists key account managers and channel managers to help shape our client experience.
Role:
In this role you will be paired with specific members of our Client Coverage Team within the region to provide sales support for all stages of the sales cycle. You will assist our clients by processing sales requests cancellations or amendments to existing agreements. You will have close collaboration with Legal Commercial Data Services Finance and Client Services teams.
Advantages for You:
This role will be allowing you to build a holistic view of the S&P DJI business supporting our Client Coverage and Channel Management teams whilst driving performance for the regional Inside Sales team.
Key Responsibilities:
- Partner with our Sales team to respond to and process inquiries via Salesforce for queries on (but not limited to)
- New licensing and entitlements
- Client billing & reporting
- Client renewals/usage statistics
- Client prospectus language
- Existing client maintenance & daytoday user care
- Process Sales deals Sales Orders Opportunities and Entitlements (Data IP and Custom) Agreement Drafting & Negotiation with internal and external legal teams
- Effectively collaborate with internal teams such as Finance Product Management Data Product management Client Services Legal
- Work on both sales and strategic based projects that assist with general workflow efficiencies
- Drive customer satisfaction and adoption within existing accounts
- Hold weekly meetings with Sales Representatives to provide them with relevant statistics KPIs and updates on key regional/global initiatives
Requirements:
- Fluency in English
- Additional European language skills preferred (strong preference: Italian)
- Excellent communication skills and a Bachelors degree in a related field
- 1 Years in Industry: Financial Services preferred
- 1 Years in a Specialty/Discipline: Client Services Sales Support or similar role
- Excellent level of proficiency in MS Office Excel PowerPoint and Salesforce
- Ability to solve complex problems in a timely and accurate manner for internal and external stakeholders
- Ability to maintain a balanced focus between daily duties and larger scale projects
- Strong analytical abilities to discover discrepancies potential improvements in workflows and systems and new revenuegenerating opportunities
- Knowledge of Tableau Salesforce Microsoft PowerBI or other data visualization tools advantageous
About S&P Global Dow Jones Indices
At S&P Dow Jones Indices we provide iconic and innovative index solutions backed by unparalleled expertise across the assetclass spectrum. By bringing transparency to the global capital markets we empower investors everywhere to make decisions with conviction. Were the largest global resource for indexbased concepts data and research and home to iconic financial market indicators such as the S&P 500 and the Dow Jones Industrial Average. More assets are invested in products based upon our indices than any other index provider in the world. With over USD 7.4 trillion in passively managed assets linked to our indices and over USD 11.3 trillion benchmarked to our indices our solutions are widely considered indispensable in tracking market performance evaluating portfolios and developing investment strategies.
S&P Dow Jones Indices is a division of S&P Global (NYSE: SPGI). S&P Global is the worlds foremost provider of credit ratings benchmarks analytics and workflow solutions in the global capital commodity and automotive markets. With every one of our offerings we help many of the worlds leading organizations navigate the economic landscape so they can plan for tomorrow today. For more information visit In It For You
Our Purpose:
Progress is not a selfstarter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a companymatched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some bestin class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits/benefitsummaries
Inclusive Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and equal opportunity ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision Professional (EEO2 Job CategoriesUnited States of America) SLSGRP203 Entry Professional (EEO Job Group)
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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