Linen Porter
Linen Porter
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Job Description
Join us as a Linen Porter at The Dorchester Hotel recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024 and Hotel of the year London at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA reflected in our values of passion personality respect working together and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Welcome Host you start a unique opportunity to become celebrated as the very best in your field. Youll learn not only from your fellow Legends but also through our awardwinning learning academy so that you can achieve the highest standards of craft service and leadership and become a legend in your own story.
What youll do
As aLinen Porterin the Housekeeping team at The Dorchester youll play a vital role in ensuring the comfort and satisfaction of every guest. Working behind the scenes youll help maintain our commitment to fivestar cleanliness presentation and attention to detail. In this role you will:
Deliver and collect linenefficiently across guest bedrooms and service areas ensuring the team has what they need to provide seamless guest experiences.
Maintain an organised system forstocking clean linenandremoving used bed linen supporting the daily operations of our housekeeping service.
Ensure thecleanliness and upkeep of public areas stepping in when needed to maintain our exceptional standards of presentation throughout the hotel.
Assist withguest requeststhat relate to linen or public area standards ensuring each interaction is handled with care and professionalism.
Showflexibility and reliability responding to the needs of the day and working in partnership with Room Attendants and Supervisors to keep operations running smoothly.
Take pride in your contribution toguest comfort understanding that the quality of linens and cleanliness of spaces sets the tone for a guests overall experience.
Each shift will offer the opportunity to work in a dynamic team environment supporting the elegance and efficiency that The Dorchester is renowned for.
What youll bring
Essential Skills and Experience
A positive handson attitude with a commitment to maintaining high standards of cleanliness and organisation.
Strongcommunication skillsand the ability to work effectively as part of a team.
A willingness to beflexible reliable and proactive in your approach to supporting housekeeping operations.
Physically fitto meet the demands of a fastmoving hotel environment including lifting and moving linen supplies.
Fluent in English with the confidence to interact with colleagues and respond to guest needs clearly and courteously.
Previous experience in aluxury hotel housekeeping teamor similar guestfacing environment.
An eye for detail and pride in creating a polished wellpresented environment.
Familiarity with handling linen inventory and working to structured shift patterns.
This role is perfect for someone who takes pride in the small details that make a big difference. You will be a valued part of a team committed to making every guest feel cared for not just in service but in the quality and comfort of their surroundings.
What youll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discountsout hotels Benefit from discounts at various high street and online shops
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8 towards your pension); Benefit from Seasonal ticket loan Rental deposit scheme private financial advice and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events including a summer party winter ball pub quizzes and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a 1000 bonus when you recommend a friend.
- Wellbeing Support: Access immediate wellbeing advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply alternative formats of information or adjustments to the assessment process itself) please do call People & Culture team onor emailso that we can discuss how we can support you through this process.
Employment Type
Full-Time
