Identity Support Engineer
Identity Support Engineer
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Job Description
As a Technical Support Engineer you will own troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth by honing your problemsolving collaboration and research skills and developing your technical proficiency.
Your responsibilities:
- You review investigate and solve customer technical issues collaborating within and across teams and leveraging troubleshooting tools and practices.
- You participate in communities with peer delivery roles.
- You develop specific technical and professional proficiency to enable you to understand and resolve customer issues through training and readiness.
- You identify potential product defects and provide feedback to more senior engineers contributing to Microsoft product improvements.
Qualifications :
- 3 years technical support technical consulting experience or information technology experience;
- Experience on Windows Server Windows Client Active Directory and or Azure Active Directory Administration ADFS SSO configuration Azure Identity protection Identity management O365 identity Azure MFA.;
- Experience supporting large and complex geographically distributed enterprise environments with 1000 users;
- Experience in one or more of these areas desirable
- Windows System Administration Certificates PKI DNS Networking Virtualization PowerShell scripting.
- OS Internals concepts load balancing georedundancy CDN and VPN technologies.
- Strong communication and interpersonal skills.
- Proactivity and results orientation.
- Good level of english: Independent user.
Informao adicional :
- Workplace type: Remote / Hybrid
Additional or Preferred Qualifications:
- Support experience delivering IT Application support or services.
- Some understanding or awareness of Office 365/ Windows Administration SharePoint Dynamics CRM or the .NET Framework would be helpful.
- Excel skills with Power Query and Data Modelling would be beneficial.
- Experience gained or conceptual knowledge of Microsoft Azure/ AWS Cloud architecture or any Cloud SaaS experience.
- Understanding of DNS (Domain Name System) principles and protocols.
- A solid grasp of HTTP (Hypertext Transfer Protocol) principles and its various methods (GET POST PUT DELETE etc..
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
Key Skills
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