Position Overview

At PNC our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected valued and have an opportunity to contribute to the companys success. As a Business Analyst Senior within PNCs Talent Strategy & Enablement organization you will be based in Pittsburgh PA. Additional locations may be considered.

Responsibilities require time in the office or in the field on a regular basis.

Primary responsibilities include:

Consulting on and developing technology solutions that support learning and talent development
Acting as a liaison between HRIS and internal partners for businessasusual processes application maintenance requests and enhancements.
Working directly with internal partners to understand line of business and end user needs to solve problems and create innovative solutions.
Testing and implementation of developed solutions


The Learning Talent and Development Business Analyst Senior should have skills with but not limited to:

Experience with specific HR technology platforms (Workday is preferred but not a requirement).
Adept at researching formulating ideas developing and presenting actionable insights.
An excellent communicator possessing verbal written interpersonal and analytical skills. Ability to interact well with a diverse community.
Selfmotivated able to work on own as part of a team and willing to lead.
Capable at maintaining focus under pressure possessing a high tolerance for ambiguity.
Curious and relentless when it comes to finding an answer and meeting the needs of partners.
Skilled at breaking down complex issues into manageable steps and identify potential solutions logically and systematically.
Comfortable with challenging existing ideas and asking questions to fully understand a situation.


The ideal candidate will have knowledge with but not limited to:

Human Capital Management (HCM) systems
Microsoft Tools such as SharePoint Power Platform Excel and OneNote to develop improved processes.
Knowledge of industry best practices and trends in HR technology.
Instructional design elearning technologies and learning management systems.
Adult learning quantitative analysis and technology with experience supporting enterprise training applications.
Project Management possessing the ability to plan organize and monitor projects.


Though not required the following would be a plus:

Experience with data analytics and business intelligence tools.
System Administration (User access control learning assignment/course creation and deployment catalog management tracking learner progress troubleshooting technical issues and collaborating with stakeholders to optimize the platform for effective training delivery

Job Description

• Directs in the research discovery collection and interpretation of business requirements and participates in the development and review of processes and procedures workflow analytics and reporting.
• Provides consultation to clients on business designs problem solving and business analysis to support project management. Develops and maintains of all applicable policy and procedure documentation.
• Independently obtains and identifies the business requirements needed to carry out and improve applicable business processes. Provides expertise and problemsolving for clients and technology teams throughout the business analysis process.
• Translates business needs processes and/or procedures by partnering with applicable experts and business stakeholders to determine and articulate needs. May communicate with stakeholders and technology teams on moderately complex business requirements provides gap analysis and facilitates future business process modeling for clients.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Qualifications

Successful candidates must demonstrate appropriate knowledge skills and abilities for a role. Listed below are skills competencies work experience education and required certifications/licensures needed to be successful in this position.

Preferred Skills

Business Needs Business Processes Data Analytics Decision Making Management Reporting Prioritization Waterfall Model

Competencies

Analytical Thinking Business Assessment Consulting Effectiveness Measurement Information Capture Modeling: Data Process Events Objects Problem Solving Process Management Project Management Requirements Analysis Software Product Business Knowledge

Work Experience

Roles at this level typically require a university / college degree with 2 years of relevant professional experience. In lieu of a degree a comparable combination of education job specific certification(s) and experience (including military service) may be considered.

Education

Bachelors

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Benefits

PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility options for fulltime employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options; employee and spouse/child life insurance; short and longterm disability protection; 401(k) with PNC match pension and stock purchase plans; dependent care reimbursement account; backup child/elder care; adoption surrogacy and doula reimbursement; educational assistance including select programs fully paid; a robust wellness program with financial incentives.

In addition PNC generally provides the following paid time off depending on your eligibility: maternity and/or parental leave; up to 11 paid holidays each year; 8 occasional absence days each year unless otherwise required by law; between 15 to 25 vacation days each year depending on career level; and years of service.

To learn more about these and other programs including benefits for full time and parttime employees visitYour PNC Total Rewards.

Disability Accommodations Statement

If an accommodation is required to participate in the application process please contact us via email at . Please include accommodation request in the subject line title and be sure to include your name the job ID and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also calland say Workday for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race color sex religion national origin age sexual orientation gender identity disability veteran status or other categories protected by law.

This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and for any registered role the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA) which prohibit the hiring of individuals with certain criminal history.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.