Financial Aid Advisor I
Financial Aid Advisor I
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$ 2640 - 3449
1 Vacancy
Job Description
Title: Financial Aid Advisor I
Salary Range: $2640 $3449 per month
Contract Term Length:12 Months
Standard Hours:37.5
Work Location:OnSite
FLSA Status: NonExempt
College: Bluegrass Community & Technical College
Campus Location: Bluegrass C&TC Newtown Pike Campus
Department: Academics and Student Services
Total Rewards
Bluegrass Community & Technical College offers a competitive benefits package and an attractive work environment that supports excellence innovation and creativity including:
- Exceptional health care vision and dental coverage for you and your family
- Tuition reimbursement/waiver for you your spouse and dependents
- 403(b) retirement plan: a 5 employee contribution receives a 10 employer match
- Vacation/Sick Time
- WorkLife Balance
- 9.5 Paid Holidays
- 2 Weeks of Institutional Closing Pay (Last 2 weeks of December) for qualifying positions
- Employee Assistance Program
Job Summary
This position will provide front line services for the Financial Aid Office. The person in this position should be knowledgeable in student services in order to provide quality information and customer service to prospective and current students members of their family and alumni. This position will also provide additional service to Financial Aid Specialists and must be knowledge of federal and state aid programs and policies.
Job Duties:
- Provide customer service and information to prospective current and former students.
- Resolve student issues related to financial aid.
- Assist students with online services.
- Response to student inquires via phone and email.
- Review and upload financial aid documents.
- Provide specialized counseling to students and parents in person completing necessary procedures to complete the financial aid process.
- Review enter and scan financial aid documents to include but not limited to federal tax transcripts untaxed income W2s and tax schedules recalculation documents professional judgment appeals SAP forms and citizenship documents.
- Provide staff support to the Associate Dean of Financial Aid and Financial Aid Directors to include but not limited to typing mailing tracking letters data entry assist with maintaining various databases.
- Manage financial aid outreach campaigns communications and office calendar.
- Provide staff support with BCTC Scholarship program including scholarship management system manage scholarship email box and outreach to students.
- Serve as regional campus student contact.
- Update and stock financial aid forms.
- Other duties as assigned.
Minimum Qualifications:
- Bachelors degree (related field) or equivalent years of experience
Preferred Qualifications:
- Bachelors degree (related field) and two years of experience
Additional Skills Requested:
- Attention to detail.
- Good organization andcommunication skills.
- Ability to multitask.
- Commitment to the mission of the college.
- Ability to collaborate with others.
- Ability to work with the public.
- Dependable.
- Follows instructions.
- Personal and professional integrity.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
