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You will be updated with latest job alerts via email$ 86416 - 100000
1 Vacancy
Grade Level (for internal use):
10The Team:Customer Experience a core capability within Market Intelligence collaborates closely with the Revenue organization to deliver differentiated customer experience. This group supports our sales teams and business units by overseeing customer success sales operations and the implementation of commercial technologies. This includes tools such as Salesforce alignment with targets in strategic growth areas and driving accelerated growth by placing the customer at the center of all we do. Our focus on delivering a comprehensive customer experience.
The Proposal & Customer Assessment Team a key function within Revenue Operations and Transformation plays an essential role in supporting due diligence questionnaires risk assessments audits and other customer inquiries. Our objective is to facilitate the new revenue generation through RFX processes and ensure superior customer satisfaction by providing highquality proposals and relevant information during pre and postsales stages. We serve a diverse range of clients across various geographies and maintain a steadfast commitment to a clientfirst approach.
Responsibilities and Impact:
This position within the Proposal & Customer Assessment Team plays a critical role in supporting Market Intelligences revenue teams in managing the increasing volume of client audits and inquiries. The individual will collaborate extensively with customer and internal stakeholders including product risk compliance legal and functional teams to ensure that client requirements are met efficiently and effectively.
Key Responsibilities:
Overseeing and managing client audits and risk assessments from initiation to completion ensuring a strong understanding of internal controls and audit trends to maintain the integrity of the audit process.
Acting as the primary point of contact for key customers assisting them in meeting their vendor management requirements.
Building and nurturing partnerships with corporate and divisional teams to gather information and influence both strategies and outcomes.
Gaining a comprehensive understanding of Market Intelligences audit processes as well as the companys cybersecurity policies standards processes and controls.
Tracking the outcomes of assessments and audits monitoring management responses to address identified findings coordinating followup activities and preparing reports for senior executives and management.
Performing additional tasks as assigned by the team manager while continually refining processes to align with evolving industry standards.
Compensation/Benefits Information: (This section is only applicable to US candidates)
S&P Global states that the anticipated base salary range for this position is $86416 to $100000. Final base salary for this role will be based on the individuals geographic location as well as experience level skill set training licenses and certifications.
In addition to base compensation this role is eligible for an annual incentive plan. This role is not eligible for additional compensation such as an annual incentive bonus or sales commission plan.
This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees please click here.
What Were Looking For:
Bachelors degree in a related field or equivalent professional experience in ThirdParty Risk Management (TPRM) Audit and Risk.
7 years of relevant experience in conducting audits or responding to audits particularly within a SaaS business environment.
Demonstrated understanding of clientinitiated audits and organizational controls.
Familiarity with industry standards such as CISA ISO NIST and SOC.
Proven track record of cultivating strong relationships that lead to successful outcomes.
Ability to collaborate effectively with a global team across multiple time zones.
Competencies:
Exceptional communication and interpersonal skills with a demonstrated ability to engage and influence stakeholders at all levels. Skilled in flexibility and negotiation to drive optimal outcomes.
Proficient in managing multiple concurrent projects with efficiency adaptability and creativity in responding to evolving priorities. Exhibits perseverance in finding innovative solutions.
Strong analytical and problemsolving capabilities adept at evaluating complex information and formulating actionable strategies.
Ability to foster and maintain robust working relationships with internal colleagues facilitating collaboration and synergy within teams.
Right to Work Requirements:
This role is limited to persons with indefinite right to work in the United States.
Return to Work:
Have you taken time out for caring responsibilities and are now looking to return to work As part of our Return to Work initiative Restart we are encouraging enthusiastic and talented returners to apply and will actively support your return to the workplace.
About S&P Global Market Intelligence
At S&P Global Market Intelligence a division of S&P Global we understand the importance of accurate deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions partnering with customers to expand their perspective operate with confidence andmake decisions with conviction.
For more information visit In It For You
Our Purpose:
Progress is not a selfstarter. It requires a catalyst to be set in motion. Information imagination people technologythe right combination can unlock possibility and change the world.
Our world is in transition and getting more complex by the day. We push past expected observations and seek out new levels of understanding so that we can help companies governments and individuals make an impact on tomorrow. At S&P Global we transform data into Essential Intelligence pinpointing risks and opening possibilities. We Accelerate Progress.
Our People:
Were more than 35000 strong worldwideso were able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. Were committed to a more equitable future and to helping our customers find new sustainable ways of doing business. Were constantly seeking new solutions that have progress in mind. Join us and help create the critical insights that truly make a difference.
Our Values:
Integrity Discovery Partnership
At S&P Global we focus on Powering Global Markets. Throughout our history the worlds leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do bring a spirit of discovery to our work and collaborate in close partnership with each other and our customers to achieve shared goals.
Benefits:
We take care of you so you cantake care of business. We care about our people. Thats why we provide everything youand your careerneed to thrive at S&P Global.
Our benefits include:
Health & Wellness: Health care coverage designed for the mind and body.
Flexible Downtime: Generous time off helps keep you energized for your time on.
Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
Invest in Your Future: Secure your financial future through competitive pay retirement planning a continuing education program with a companymatched student loan contribution and financial wellness programs.
Family Friendly Perks: Its not just about you. S&P Global has perks for your partners and little ones too with some bestin class benefits for families.
Beyond the Basics: From retail discounts to referral incentive awardssmall perks can make a big difference.
For more information on benefits by country visit: https://spgbenefits/benefitsummaries
Inclusive Hiring and Opportunity at S&P Global:
At S&P Global we are committed to fostering an inclusive workplace where all individuals have access to opportunities based on their skills experience and contributions. Our hiring practices emphasize fairness transparency and equal opportunity ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration we drive innovation and power global markets.
Equal Opportunity Employer
S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law. Only electronic job submissions will be considered for employment.
If you need an accommodation during the application process due to a disability please send an email to:and your request will be forwarded to the appropriate person.
US Candidates Only:The EEO is the Law Poster discrimination protections under federal law. Pay Transparency Nondiscrimination Provision Professional (EEO2 Job CategoriesUnited States of America) SLSGRP202.1 Middle Professional Tier I (EEO Job Group)
Full-Time