Commercial Associate - Full-Time Summer 2025 Start

*This is a Boston based opportunity with a 4 day in office expectation

Who We Are:

Wayfairs Commercial organization delivers on Wayfairs promise to help everyone anywhere create their feeling of home through building an unparalleled selection driving tangible value and ensuring a seamless customer experience. This team builds strong relationships with suppliers to provide true partnership in helping customers create a space that reflects who they are and what they need. They attract grow and retain Wayfairs customer base through innovative marketing strategies. This team curates and refines product collections to enhance and optimize the shopping journey. The Commercial team also offers outstanding support to meet customers where they are through home services financing options and direct sales interactions. As an Associate youll develop and execute strategies that generate competitive advantage for Wayfair and the results of your findings will improve the endtoend supplier and customer experience.

What Youll Do:

• Analyze data trends and use resources to improve the quality of our product catalog in order to increase customer satisfaction trust and site conversion rates; researching categories and vendors to build out selection
• Create crossfunctional partnerships to advance your category and suppliers through merchandising promotions marketing ontrend product selection effective pricing and profitability and operational excellence
• Create and enforce best practice guidelines to enrich product assortment optimizing processes to enable high quality & efficiency while guaranteeing an easily digestible experience for suppliers & internal stakeholders
• Build key supplier relationships to enable successful negotiations and push towards a bestinclass customer experience
• Leverage data to analyze the competitive environment report on performance trends and develop business cases for strategic initiatives
• Represent Wayfair at various offsite events such as trade shows
• Manage communication with internal and external stakeholders

What Youll Need:

Basic Qualifications:

• Current Senior student pursuing an undergraduate degree in a relevant discipline with a 3.0 GPA minimum
• You must be authorized to work in the United States without visa sponsorship by Wayfair now or in the future

Preferred Qualifications:

• Data and processoriented comfortable learning data analysis tools
• Excellent communication skills both written and verbal
• A desire to win and steer collaboration cross functionally
• Passionate about the customer with an interest in understanding and driving user behavior
• Demonstrated ability to thrive as part of a team or individually
• An entrepreneurial spirit and mindset
• Comfortable in a fastpaced dynamic environment
• Experience in Excel Google Sheets is a plus

As a Commercial Strategy Associate youll join our teams that are driving Wayfairs bestinclass online customer experience. Youll be responsible for owning and maintaining Wayfairs vast ecommerce catalog executing strategy for product categories and managing supplier relationships and continually improving the customers onsite shopping experience.

Possible Team Placements Include:

B2B

Wayfair Professional (aka Wayfair B2B) is an industry leading business to business sales organization dedicated to help businesses make good spaces great. Wayfair Professional is the gated experience of Wayfair dedicated to all business customers. We organize our customer base and corresponding offering (site and sales) into 7 industry verticals prioritizing our Interior Design Commercial Office and Contractor experiences. We are on a journey to being a $5B business by 2025 30 YoY growth) with over a $300B opportunity to cover across North America and Europe over the subsequent 10 years.

Catalog Merchandising

The Global Merchandising organization is responsible for building and maintaining Wayfairs ecommerce catalog of over 24 million products. The organization consists of multiple teams who each play a crucial role in defining and executing on bestinclass merchandising. The Global Operations Platform teams guide the management of our enormous product catalog and provide suppliers with tools to continually expand our product assortment. The Merch teams drive product discovery consideration and purchase on all of our stores and marketing channels by ensuring customers have complete accurate and relevant product information and removing friction for suppliers to provide it. The Data Integrations & Analytics teams leverage Big Data to optimize internal merchandising processes. Together these teams deliver on key merchandising goals.

Category Management

The Category Management team drives strategy for Wayfairs largest product categories through tight internal and external partnership. We serve as ambassadors of the product categories we manage. We are at the forefront as Wayfair redefines the supplier experience as a platform giving suppliers more data more transparency and more control while retaining the hightouch elements that make working with Wayfair exceptional. Internally we leverage a diverse set of crossfunctional partners to execute our strategic vision. In a role on the Category Management team you will be expected to define overarching goals and strategy within your category problemsolve articulate and execute against tactical plans and manage key business metrics. Members of the team must be able to expertly negotiate internally and externally while also being effective project managers.

Marketing

Our Marketing team drives growth for Wayfair on every major advertising platform. We arent your standard marketers: we own the strategy analytics and operations for our portfolio of cuttingedge digital and offline marketing channels. We utilize big data to acquire highpotential customers and engage them to come back again and again. We drive profitable top line revenue by investing marketing dollars where they will provide the greatest return for the business and leverage our understanding of the customer to inform the overall business strategy. We frequently collaborate with Creative Marketing Technology Data Science Category Management Merchandising and other internal and external partners.

North America/Europe Retail Tech Analytics

The North America/Europe Retail Tech Analytics Team empowers stakeholders across the Global Supplier Organization including teams to grow their businesses through datadriven analytics scalable tools and streamlined processes.

Perigold

Perigold is Wayfairs newest brand targeting the luxury home market. We are focused on providing an unparalleled assortment of luxury home goods through an elevated online shopping experience for our customers. We do this by connecting the best brands with our luxury customers while working on product curation brand marketing and storytelling building a bestinclass site experience and providing bestinclass service and delivery. We serve as ambassadors for the categories we manage by identifying and solving unique customer and supplier challenges. Internally we partner with various teams including Profit Management Merchandising Partner Operations Marketing Brand and Curated Merchandising and Promotions to bring the Perigold vision to life.

Physical Retail

The Physical Retail team aspires to be the first and favorite destination for anything home. We are building a retail platform that supports our expansion into physical retail across Wayfair and our family of brands (AllModern Joss & Main Birch Lane Perigold). We want to inspire our customers to find their just right solutionsproviding support and empowerment in an experience they can make their own.

Supplier Advertising & Merch Services

The Supplier Advertising team sells and advocates the use of our advertising suite of products to our supplier base. We help suppliers stand out on site and amplify their exposure off site. The team is focused on driving the maximum performance for every dollar a supplier spends with us and drives significant high margin revenue to Wayfairs bottom line.

Supplier Inventory Management

On the Supplier Inventory Management team we partner with thousands of suppliers to maximize customers experience. This means driving speed and availability through supplier inventory and positioning strategies leveraging both Wayfairs fulfillment services (CastleGate) as well as suppliers existing supply chains. On this team youll have a COO mindset and be responsible for individual supplier and category inventory strategy including integrating with Wayfairs ecomm and physical retail.

Benefits & Perks:

• Full health benefits available (Medical Dental Vision HSA/FSA) on day one for eligible employees
• Nocost access to a virtual expert medical consultation and navigation service
• Global Traveler Health Insurance through GeoBlue
• 24/7 access to mental financial physical and emotional wellbeing support plus an enhanced offering of therapy and coaching
• Automatic enrollment into Basic Life and Accidental Death & Disability Insurance
• 401(k) matching with immediate vesting
• Paid Parental Leave Surrogacy & Adoption Reimbursement and Caregiver Services
• Tuition Reimbursement
• Wayfair Employee Discount
• Gym/Fitness Discounts
• Exclusive access to thousands of perks & discounts through BenefitHub
• Yearly match up to $500 for personal donations made by employees to registered 501(c)3 nonprofits

Wayfairs InOffice Policy:

All Bostonbased corporate employees will be in office in a hybrid capacity. Employees will work in the office on Monday Tuesday Wednesday and Thursday and work remotely Friday.

For statespecific application information please review the followingapplicant notices.

Massachusetts Applicants: I understand that it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.