International - Voice Process
International - Voice Process
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Job Description
Company Overview
Hemocean Outsourcing has a strong team to handle training and placement services providing top to bottom positions with great packages. The company operates yearround to coordinate between graduates and companies. Hemocean Outsourcing belongs to the Staffing & Recruiting industry is headquartered in Jabalpur Madhya Pradesh and has a team of 210 employees. For more information visit hemocean.
Job Overview
We are looking for freshers to join our International Voice Process team in Gurgaon. This is a fulltime position suitable for candidates with 0 to 1 years of work experience. The ideal candidate will have fluency in English excellent communication skills and a customer service orientation.
Qualifications and Skills
- Fluency in English (Mandatory skill)
- Excellent communication skills (Mandatory skill)
- Customer service orientation (Mandatory skill)
- Problemsolving abilities
- Ability to work in a fastpaced environment
- Active listening skills
- Cultural awareness
- Ability to handle stress and pressure
Roles and Responsibilities
- Handle inbound and outbound calls from international clients.
- Provide excellent customer service and support.
- Resolve customer issues and complaints promptly and effectively.
- Maintain accurate records of customer interactions and transactions.
- Follow communication procedures guidelines and policies.
- Contribute to team efforts by accomplishing related results as needed.
- Continuously improve through feedback and training.
- Ensure compliance with company standards and regulations.
Required Experience:
Intern
Employment Type
Full-Time
