drjobs Entry Level Customer Service Assistant

Entry Level Customer Service Assistant

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1 Vacancy
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Job Location drjobs

Columbus, OH - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Job Description

We are currently seeking a highly motivated Entry Level Customer Service Assistant to join our growing team in Columbus OH. In this role you will serve as the first point of contact for customers providing timely and accurate responses to inquiries while maintaining a professional and friendly attitude. This is an excellent opportunity for individuals who are eager to start their careers in a supportive and fastpaced environment.

Responsibilities

  • Respond to customer inquiries via phone and email in a timely and courteous manner

  • Provide accurate information about products services and company policies

  • Assist with resolving customer concerns and escalate issues when necessary

  • Maintain detailed and accurate records of customer interactions

  • Work closely with team members to ensure a smooth and consistent customer experience

  • Follow company procedures and guidelines for effective service delivery

  • Support administrative tasks related to customer service operations


Qualifications :

Qualifications

  • High school diploma or equivalent required; associate or bachelors degree is a plus

  • Excellent verbal and written communication skills

  • Strong problemsolving abilities and attention to detail

  • Ability to work both independently and in a teamoriented environment

  • Basic computer proficiency and ability to quickly learn internal systems

  • Positive attitude and strong work ethic


Additional Information :

Benefits

  • Competitive salary ranging from $44000 to $50000 annually

  • Opportunities for professional development and career advancement

  • Comprehensive training and support from experienced team leaders

  • Collaborative work environment focused on personal and team growth

  • Paid time off and companyrecognized holidays

 


Remote Work :

No


Employment Type :

Fulltime

Employment Type

Full-time

Company Industry

Department / Functional Area

Customer Service

About Company

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