Part-Time Room Attendant
Part-Time Room Attendant
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
Part Time Room Attendant
Homewood Suites by Hilton Newark
Newark CA
JOB TITLE Room Attendant
DEPARTMENT Housekeeping
HOTEL/LOCATION Homewood Suites by Hilton Newark/Fremont
STATUS PartTime/ NonExempt Hourly Rate $21.00
SCHEDULE Most shifts 8::00 AM to 4:30 PM Needs to be available 24 Hours/7 Days a Week Based on Business Needs (Weekends and Holidays)
Reports: Housekeeping Manager
Interacts: Internal and External Guests
The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a comfortable experience for guests. Responsibilities may include assisting in public areas answer guest inquiries delivering items to guest rooms restocking and assist with special cleaning projects.
DUTIES AND RESPONSIBILITIES
Housekeeping Operations
- Ensure all guest room areas are clean and ensure quality standard (i.e. inspect all assigned areas to ensure furnishings light fixtures room equipment are clean and in good repair).
- Replace/Change items in guest room such as bed linen skirts pillows towels bath care products etc.
- Sweep Mop and Vacuum.
- Dust furniture.
- Clean all high touch point areas such as knobs control remotes thermostat and light switches etc.
- Assist with reports maintenance request forms logbooks lost and found etc. as needed.
- Regularly assist with deep cleaning projects and other duties.
- Follow all safety guidelines to ensure safety of all associates and guests.
- Follow all guidelines policies and procedures as outlined by PHMs Employee Handbook such as reporting to scheduled shift report to work on time reporting absences have a professional demeanor etc.
Interpersonal Relationships
- Greet all guests and or associates upon contact.
- Assist with training and or providing guidance to new associates when requested.
- Report any issues concerns and or suggestions to management.
WORKING ENVIRONMENT
The hotel is in a public business atmosphere which varies temperature based indoor and outdoor climate. The nature of this job is mainly indoors but may require being outdoors. In addition the housekeeping laundry office is often hot damp loud and filled of equipment and chemicals.
Some local travel may be required in order to attend hotel events not limited to meetings trainings etc.
WORK EXPERIENCE
N/A
Knowledge
- Basic English understanding.
- Basic Reading and Writing to pass along notes comments etc.
Skills
- Interpersonal skills such as listening smiling relating asking questions teamwork etc.
- Have the skill to manage multiple tasks at a time maintain focus and structure under pressure.
Abilities
- Ability to develop and maintain relationships with both associates and guests to build trust and loyalty.
- Ability to maintain consistent positive energy selfmotivation and passion for hospitality.
- Ability to easily adapt to various situations constant change handle high pressure and remain composed and focused.
PHYSICAL REQUIREMENTS
- Prolonged standing/walking for 8 hours.
- Ability to walk around the hotel up and down stairs stoop kneel lift a minimum of 50 lbs. and push and pull approximately 200 lbs.
BUSINESS ATTIRE
To present a professional and business image to guests associates and public we ask that all associates follow PHMs dress and grooming standards available in the PHM Handbook on page 16. Standards include wearing full uniform at all times uniform must be neat clean and wrinkle free practice good personal hygiene and grooming.
PREFERRED QUALIFICATIONS
- Prior Hotel Experience
- Emotional Intelligence Training
- Previous cleaning or housekeeping experience
The Homewood Suites by Hilton Newark (a Pacific Hotel Management Hotel) functions 7 days a week 24 hours a day. All associates must acknowledge and understand this fact and be aware that at times it may be necessary to move an associate from their accustomed shift as business dictates.
Pacific Hotel Management LLC is a privately owned company that manages various hotel brands in the bay area. Homewood Suites by Hilton Newark/Fremont is one out of 7 hotels within PHM. Our culture is family oriented friendly outgoing and competitive and results oriented. All associates work hard every day to achieve guest and associate satisfaction goals but most importantly all associates have an inherent passion for hospitality. All of our associates also enjoy an array of benefits and perks such as health insurance 401k plan educational assistance program training recognition events travel discounts and more! As part of the Hilton brand our goal is to make everyone feel at home.
We are looking for someone who can easily engage and adapt to our unique culture. We are looking for a friendly and detail oriented Room Attendant to join our family! The Room Attendant is responsible for cleaning and servicing guest rooms in order to provide a comfortable experience for guests. Responsibilities may include assisting in public areas answer guest inquiries delivering items to guest rooms restocking and assist with special cleaning projects. The Room Attendant is an integral part of our management team at the property and works side by side with associates on a daytoday basis to anticipate and meet guests needs. We are looking for someone who will help us continue to develop memorable guest experiences.
Employment Type
Part-Time
