The Events Logistics Coordinator is responsible for planning coordinating and executing all logistical aspects related to company events. This includes managing event inventory ensuring smooth communication with clients and suppliers coordinating with internal teams and maintaining high standards in event delivery. The role also supports marketing efforts administrative processes and postevent evaluations to ensure client satisfaction and operational excellence.
Key Responsibilities & Performance Areas
1. Event Marketing & Relationship Management 20
Identify and contact potential new events and clients.
Maintain an uptodate marketing and events database with monthly reporting to management.
Coordinate the planning and visibility of events using visual management tools.
Build and maintain strong relationships with event stakeholders clients and service providers.
2. Client Service & Communication 20
Maintain accurate and timely communication with clients colleagues and service providers (via SMS WhatsApp or email).
Handle client inquiries by collecting contact information first and confirming accuracy with the client.
Accurately process and pass on event bookings and client information to the logistics team.
Ensure all parties are aligned on event logistics through proper checklists.
Monitor event inventory levels and ensure adequacy before each event.
3. Administration 20
Upload and verify client information to ensure accurate processing by the Finance Office.
Prepare and process quotes as per company policyaccurate timely and complete.
Ensure all documentation (liaising records inspections reports) is up to date and accurately maintained.
Handle pre and postevent inspections and ensure compliance with standards.
Prepare and submit accurate event reports as required.
4. Event Logistics Management 40
Plan and manage all logistical aspects of event routes and transport between depots.
Communicate clearly and regularly with depot managers and the event team to ensure optimal operations.
Handle ad hoc event challenges quickly and effectively balancing client satisfaction with cost efficiency.
Monitor stock levels allocation and movement to ensure availability where needed.
Lead and coordinate operational staff during event to ensure work is performed according to standard.
Ensure all event equipment and inventory meet company standards before and after events.
Key Competencies & Skills
Excellent communication and interpersonal skills
Strong organizational and multitasking abilities
Attention to detail and accuracy
Proficiency in planning tools and basic inventory management
Ability to work under pressure and solve problems efficiently
Clientfocused mindset with a high standard of service delivery
Minimum Requirements
National Diploma in Logistics Events Management Business Administration or related field.
23 years of experience in logistics event coordination or a similar role.
Strong computer literacy (Excel Word email platforms).
Knowledge of Visual Management Tools and SOPs is advantageous.
Valid drivers license.
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