Medical Receptionist Kleinert Kutz Hand Care PRN
Medical Receptionist Kleinert Kutz Hand Care PRN
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Salary Not Disclosed
1 Vacancy
Job Description
Overview
University of Louisville Physicians is hiring at
Location:
Shift Options:
About Us
UofL Health is a fully integrated regional academic health system with seven hospitals four medical centers nearly 200 physician practice locations more than 700 providers the Frazier Rehabilitation Institute and the Brown Cancer Center.
With more than 12000 team membersphysicians surgeons nurses pharmacists and other highly skilled health care professionalsUofL Health is focused on one mission: delivering patientcentered care to each and every patient each and every day.
Our Mission
As an academic health care system we will transform the health of the communities we serve through compassionate innovative patientcentered care.
JOB SUMMARY
Answering incoming calls scheduling appointments as well as updating patient demographics maintain bump list schedule for each division page MDs with hospital consults obtain medical records when possible miscellaneous duties such as: assist with scheduling sleep study patients file batches distribute correspondence with coworkers.
Responsibilities
- Welcomes patients and visitors by greeting warmly and answering or referring inquiries.
- Utilizes Epic registers patients according to standard procedures
- Ensures availability of treatment information by filing and retrieving patient records
- Responds to our customers needs in a way that demonstrates the care courtesy and respect they deserve. Provides our customers with prompt service.
- Listens attentively to our customers in order to fully understand their needs.
- Our messages to customers and team members should be delivered with courtesy clarity and care. We communicate pertinent clinical/work status information to employer and other team members as assigned.
- Interacts effectively and in a supportive manner with persons of all backgrounds
- Respects and maintains privacy and dignity of patients; assures patient confidentiality at all times.
- Provides efficient and professional telephone services
- Schedules appointments for patients
- Scans and files administrative and medical information in patients medical record
- Makes appointment reminder calls to patients with upcoming appointment
- Maintains forms and office supplies required for call center activities
- Participates in staff and educational meetings.
- Maintains operations by following policies and procedures; reporting needed changes.
- Contributes to team effort to assure excellent patient care and service
- Performs other duties as assigned
Qualifications
MINIMUM EDUCATION & EXPERIENCE
- High School Diploma or GED
- 1 year medical office experience preferred
- 1 year collection of copay and remaining balances experience preferred
KNOWLEDGE SKILLS & ABILITIES
- The right candidates for this position must be dependable professional and a team player.
- Seeking energetic motivated candidates.
WORKING CONDITIONS
Working conditions are normal for a health care environment.
Employment Type
Unclear
