Child Support Specialist Trainee-HELP Program
Child Support Specialist Trainee-HELP Program
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Salary Not Disclosed
1 Vacancy
Job Description
** There is no exam requirement for this role at this time.
DISTINGUISHING FEATURES OF THE CLASS
An employee in this class performs entrylevel work in conducting investigations and collecting child support payments from individuals legally responsible for the support of receive onthejob training while performing duties of a limited but increasingly responsible nature. The incumbent assists in performing investigations to locate individuals so that support and paternity orders may be established and payments may be obtained through voluntary agreements or court incumbent works closely with higherlevel Child Support Specialists and work is subject to review through consultation and examination of work related work as required.
TYPICAL WORK ACTIVITIES
Attends onthejob and more formalized training sessions;
Studies literature and other materials to acquire essential knowledge of the field;
Assists in obtaining information such as debtors residence family records and financial status from a variety of sources;
Reviews records of delinquent accounts and follows up through telephone and personal contact with friends relatives informers neighbors associates and various governmental agencies in an effort to locate individuals with delinquent accounts;
Interviews unwed mothers to assist in determining the feasibility of pursuing court action to establish paternity;
Makes referrals for appropriate legal action to establish accounts and when accounts are uncollectible;
Compiles and furnishes required information for related agencies and for court action;
Monitors child support payments pursuant to court orders or voluntary agreements;
Maintains continuous files and prepares appropriate reports.
FULL PERFORMANCE KNOWLEDGES SKILLS ABILITIES AND PERSONAL CHARACTERISTICS
Working knowledge of the principles practices and methods of child support investigation and collection; skill in interviewing techniques; ability to acquire knowledge of Family Court and/or other laws and regulations as they affect child support investigation and collection; ability to gather and analyze facts and to arrive at sound conclusions; ability to establish and maintain effective working relationships with a variety of individuals and agencies; ability to obtain information from individuals who may be uncooperative or hostile; ability to maintain records and prepare reports; good judgment; tact; initiative; courtesy; physical condition commensurate with the demands of the position.
Starting Salary: $41421
MINIMUM QUALIFICATIONS
Completion of sixty 60 credits from a college with federallyauthorized accreditation or registration by NY State.
NECESSARY SPECIAL REQUIREMENTS
1. Candidates must be bondable.
2. Within one 1 year of appointment employees must obtain a NYS Notary Public License. The license must be maintained throughout employment in this title.
3. At the time of appointment and during employment in this title employees must possess a valid license to operate a motor vehicle in New York State.
SUFFOLK COUNTY
NonCompetitive
Suffolk Countys Commitment to Diversity Inclusion & Equity:
- Our focus is to promote support and implement the Countywide diversity and inclusion strategic plan.
- We achieve results in all our responsibilities through the use of diversity and inclusion best practices.
- We maintain a familiarity with Diversity & Inclusion trends and best practices.
Suffolk County is an Equal Employment Opportunity Employer and does not discriminate against applicants or employees on the basis of race color religion creed national origin ancestry disability that can be reasonably accommodated without undue hardship sex sexual orientation gender identity age citizenship marital or veteran status or any other legally protected status.
Required Experience:
Intern
Employment Type
Trainee
