Business Analyst II
Business Analyst II
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$ 73994 - 123324
1 Vacancy
Job Description
Job Announcement
This is an exciting opportunity in our Informatics Department as a Business Analyst II. Under the general administrative supervision of the CSB Clinical Informatics Manager this position serves as the expert for assigned programs and frontline problem solver for technology and data related issues. Provides support training and coaching to staff in using the CSB Electronic Health Record (EHR). Analyzes business operations and recommends procedural and operating improvements. Manages collects and analyzes data in support of assigned program areas including the state performance contract surveys and County initiatives. Independently performs ongoing quality assurance functions for assigned data systems and acceptance testing. Assists in general Informatics work by assisting with helpdesk calls consulting with Security & Access staff and assisting in testing and setting up system configuration as requested. Participates in assigned area and agencywide teams and projects related to general IT and EHR functioning. Coordinates and integrates program area activities with the CSB planning and information management team.
To find out about the benefits of working with Fairfax County Government please visit theCSB Careers Page.
Note: To learn more about careers that make a difference watch our video CSB Celebrates 50th Anniversary of Providing Care.Illustrative Duties
(The illustrative duties listed in this specification are representative of the class but are not an allinclusive list. A complete list of position duties and unique physical requirements can be found in the position job description.
- Analyzes business operations;
- Studies researches and conducts cost/benefit studies evaluating existing or proposed systems;
- Assists in the preparation of short and longrange information technology plans;
- Prepares performance measure reports;
- Conducts discussions with agency representatives to review evaluate and analyze existing systems;
- Defines problems and information processing requirements;
- Recommends procedural and operating improvements;
- Identify needed automation support;
- Administers specialized departmental systems; performs daytoday maintenance of systems;
- Identifies and tests system enhancements;
- Evaluates system performance and makes recommendations for increased efficiency;
- Identifies business needs and business process improvements;
- Represents the agency in new system implementation;
- Participates in the evaluation of design elements;
- Assists technical staff in developing and preparing system design documents;
- Develops conducts and coordinates acceptance testing;
- Advises technical staff in designing systems outputs and formats;
- Assists in determining causes of system problems and works with technical staff to determine appropriate corrective actions;
- Acts as intermediary between users and technical staff to resolve problems;
- Participates in developing user training manual;
- Provides training to users;
- Coordinates and oversees maintenance and inventory of agency hardware and software;
- Works closely with agency IT technical staff;
- Develops and provides technical briefings for staff on new services and system components;
- provides technical support and training to users of installed software;
- Attends training workshops product demonstrations conferences and technical briefings;
- Stays abreast of technology changes;
- Provides assistance to other staff as needed;
- Serves on committees and task forces and undertakes special projects as assigned.
Required Knowledge Skills and Abilities
(The knowledge skills and abilities listed in this specification are representative of the class but are not an allinclusive list.
- Knowledge of departmental operations processes and procedures;
- Knowledge of capabilities of information technology software hardware and network communication technology;
- Knowledge of the capabilities of various computer platforms functioning in centralized distributed client server and stand alone environments;
- Knowledge of effective processes methods techniques to analyze and evaluate business operations;
- Ability to analyze and evaluate administrative processes and procedures for automation purposes;
- Ability to conduct research into new information technology;
- Ability to train employees in the use of hardware and software;
- Ability to prepare user manuals;
- Ability to translate technical terminology into terms understandable to management and employees;
- Ability to establish and maintain effective business relationships.
Employment Standards
MINIMUM QUALIFICATIONS:
Any combination of education experience and training equivalent to the following:
(Click on the aforementioned link to learn how Fairfax County interprets equivalencies for Any combination experience and training equivalent to)
Bachelors degree in business computer science or a field related to the department where theinformation technologyservices are being used; plus two years of experience analyzing business processes and/or developing/maintaining the main business system technical platform or a related system.
CERTIFICATES AND LICENSES REQUIRED:
None.
NECESSARY SPECIAL REQUIREMENTS:
The appointee to this position will be required to complete a criminal background check a Child Protective Services Registry check and sanction screening to the satisfaction of the employer. A TB screening upon hire.
PREFERRED QUALIFICATIONS:- Experience in teaching endusers (inperson and virtually)
- Experience in an IT or technical environment specifically with requirements gathering design and implementation of IT solutions within a government entity (specifically within human services systems and/or public health).
- Experience with Electronic Health Records.
- Experience providing customer service to endusers.
- Demonstrated knowledge of effective business analysis methods practices and techniques.
- Experience in requirements analysis project management application design user training and documentation.
- Experience or familiarity with various technical tools specifically MS SharePoint environments and MS Teams.
- Proven ability to work independently or in a team environment; must have the ability to establish and maintain effective working relationships. Excellent customer service skills with the ability to interact in a friendly serviceoriented and professional manner with internal and external customers.
PHYSICAL REQUIREMENTS:
Ability to read data on monitor; operate keyboard driven equipment; and communicate on phone and in person. Ability to drive to various CSB sites to provide coaching training and support. Ability to climb stairs; lift up to 15 lbs; and transport/carry technology equipment. All duties performed with or without reasonable accommodations.
SELECTION PROCEDURE:
Panel interview and may include a practical exercise.
Fairfax County Government prohibits discrimination on the basis of race color religion national origin sex pregnancy childbirth or related medical conditions age marital status disability sexual orientation gender identity genetics political affiliation or military status in the recruitment selection and hiring of its workforce.
Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. TTY. EEO/AA/TTY.
#LIAP1
Required Experience:
IC
Employment Type
Full-Time
