Membership Sales Consultant
Membership Sales Consultant
Posted on :
12-04-2025
Employer Active
1 Vacancy
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Monthly Salary
Not Disclosed
Salary Not Disclosed
Vacancy
1 Vacancy
Posted on :
12-04-2025
Job Description
***Please Note: This is a 6 months fixed term contract position based in Pretoria
Salary Details: Salary R7 500 per month plus commission (R800 per new member) Commission earning potential of R15 000 to R45 000 per month
My client that plays a leading role in developing sound tax policy and shaping fiscal legislation through participation in and dialogue with parliament has an exciting opportunity for a Membership Sales Consultant to join the team and increase company revenue by achieving membership sales targets.
Responsible for contacting potential or existing members to inform them about a product or service answering questions about products of the company asking questions to understand customer requirements and close sales. No cold calling list will be given otherwise mostly inbound sales.
Salary Details: Salary R7 500 per month plus commission (R800 per new member) Commission earning potential of R15 000 to R45 000 per month
My client that plays a leading role in developing sound tax policy and shaping fiscal legislation through participation in and dialogue with parliament has an exciting opportunity for a Membership Sales Consultant to join the team and increase company revenue by achieving membership sales targets.
Responsible for contacting potential or existing members to inform them about a product or service answering questions about products of the company asking questions to understand customer requirements and close sales. No cold calling list will be given otherwise mostly inbound sales.
In order to be considered the following is required:
Responsibilities:
Sales:
Information displayed above not limited to advertisement.
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application. However please keep a lookout on our website for available positions which you may be suited for.
- Matric
- Computer Skills: Intermediate MS Word MS Excel MS Outlook
- Working knowledge of GSuite
- Minimum 3x years internal sales experience within a call centre environment
- Minimum 1x year service sales experience
- Ability to listen to determine customer needs
- Ability to negotiate and to persuade customers to take out membership with the company
- Wellspoken in the English language
- Sales Skills
Responsibilities:
Sales:
- Achieve all set sales targets by actively calling or responding to all potential or existing members and convert them to taking out or continuing membership with the business
- Achieve all set events sales targets by actively calling or responding to all potential and/or existing interested members or stakeholders
- Make notes for all calls on applicable member profile immediately after the call
- Resolve all telephonic queries that does not have to be escalated immediately. Only escalate if it cannot be resolved
- Respond and resolve all email queries that does not have to be escalated within 24 hours. Only escalate if it cannot be resolved
- Escalate all queries that cannot be resolved to the Team Leader immediately after being unable to resolve it
- Provide feedback to customers within 48 hours and make follow ups if required
- Call all newly activated members within 24 hours after being notified of them to welcome and advise them of the process forward as per the Standard Operations Procedure (SOPs)
- Send standard welcoming email with standard attachments to all newly activated members immediately after calling them
- Correctly issue Practicing License as per SOPs to all newly activated members immediately after emailing them
- Correctly create a SARS Member profile for all newly created members if required by the designation on the same day as welcoming email
- Order and distribute a Membership Certificate to all newly activated members within one month after calling them.
- Ensure there are always a minimum of 500 blank certificate stock levels available at the selected printers
- Ensure correct detailed certificates as per dashboard on each list are ordered within two weeks after payment has been received
- Suspend cancel or activate all existing members as applicable on SARS efiling within 24 hours after the Debtors consultant had loaded it on the Income Tax list and update the list accordingly
- Keep the individual dashboard correctly updated daily
- Weekly remove cancelled memberships from the TaxTalk mailing list and send an email confirmation advising members of membership cancellation
Information displayed above not limited to advertisement.
Please consider your application as unsuccessful if you have not received a response within 14 days of submitting your application. However please keep a lookout on our website for available positions which you may be suited for.
Required Experience:
Contract
Employment Type
Full-Time
Department / Functional Area
Key Skills
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