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You will be updated with latest job alerts via emailPOSITION SUMMARY
Process all guest checkins by confirming reservations in computer system verifying guest identity requesting form of payment assigning room and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests including wakeup call requests. Run daily reports (number of arrivals departures) identify any special requests and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges cash checks debit or credit. Count and secure bank. Complete endofday activities including posting charges to accounts completing cashier and closing reports running night audit backup and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before checkout.
Follow all company safety and security policies and procedures and report accidents injuries and unsafe work conditions to manager. Follow all company policies and procedures ensure uniform and personal appearance are clean and professional and maintain confidentiality of proprietary information. Welcome and acknowledge all guests according to company standards anticipate and address guests service needs assist individuals with disabilities and thank guests with genuine appreciation. Speak with others using clear and professional language and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others and listen and respond appropriately to the concerns of other employees. Read and visually verify information in a variety of formats (e.g. small print). Stand sit or walk for an extended period of time or for an entire work shift. Move lift carry push pull and place objects weighing less than or equal to 25 pounds without assistance. Grasp turn and manipulate objects of varying size and weight requiring fine motor skills and handeye coordination. Reach overhead and below the knees including bending twisting pulling and stooping. Perform other reasonable job duties as requested by Supervisors.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
The pay range for this position is $19.97 to $19.97 per hour and may offer 401(k) plan earned paid time off and/or sick leave stock purchase plan discounts at Marriott properties commuter benefits employee assistance plan childcare discounts and other wellness benefits. Benefits may be subject to generally applicable eligibility waiting period contribution and other requirements and conditions.
Marriott International is an equal opportunity believe in hiring a diverse workforce and sustaining an inclusive peoplefirst are committed to nondiscrimination onanyprotectedbasis such as disability and veteran status or any other basis covered under applicable law.
Part-Time