Director of Housekeeping
Director of Housekeeping
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Salary Not Disclosed
1 Vacancy
Job Description
What youll do...
- Lead the strategic planning and of all housekeeping operations.
- Ensure departmental service standards and sequences are consistently upheld. Ensure all areas meet the Delano standards for service. Train and support the team in achieving and exceeding these expectations.
- Collaborate closely with all housekeeping partners and other departments on a daily basis.
- Build strong relationships with the Front Office and Engineering teams to ensure seamless communication and operations.
- Monitor and maintain high levels of guest satisfaction resolving issues promptly and professionally.
- Manage departmental financials including daily reporting monthly profit and loss updates and cost control.
- Oversee labor and payroll costs identify efficiencies and implement strategies to improve departmental revenue.
- Maintain and optimize purchasing systems to ensure effective inventory control.
- Observe mentor and develop team members building a highperforming and servicefocused team.
- Oversee and manage capital expenditure projects related to housekeeping operations.
- Drive innovative initiatives to improve guest experience operational efficiency and service delivery.
- Build strategic relationships within the hospitality industry to stay ahead of trends and best practices.
- Participates in Fire Safety and Loss Prevention programs.
- Ensure preparation of required reports including (but not limited to) Wage Progress payroll revenue team member schedules quarterly actions plans.
- Oversee divisional matters as they relate to federal state and local employment and civil rights laws.
- We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for everyone on the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional service.
Qualifications :
What were looking for...
- 5 years of progressive experience in hotel or a related industry leadership role preferably in an luxury or lifestyle brand hotel.
- Preopening experience preferred
- Proven team leader with a high level of energy and motivation with a proven track record of living the companys values
- Youre a strong team leader a natural at managing and inspiring others in a way that gets the best out of them.
- You combine analytical and methodical thinking with high attention to detail and a solutionfocused approach.
- Youre a great communicator both verbally and written and a great listener. Fluent in English and Spanish (verbally).
- A proficient understanding of Computer systems such as: Opera Hotsos Microsoft Word Excel & Outlook point of sale systems.
- Ability to multitask work in a fastpaced environment and have a highlevel attention to detail. You prioritize and adapt to the changing needs of the operation.
- You have a passion for hospitality you inspire an enthusiastic guestcentered approach.
- You can turn any situation around into a positive experience for all guests and team alike.
- You think big and encourage your team to believe.
- You are a natural at leading and managing others and you lead by example creating an environment where your team can be their best self.
- You are able to easily identify and utilize emerging trends and technology to generate revenue.
- You exhibit a professional attitude diplomacy and an ability to handle difficult situations.
- You are highly responsible reliable and ethical. A reputation for honesty and integrity.
Additional Information :
Whats in it for you
- The opportunity to join an innovative fastgrowing international group thats committed to not just building new hotels but building a global brand.
- The chance to challenge the norm and work in an environment that is both creative and rewarding.
- Become part of a team thats very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
- A competitive package and plenty of opportunity for development.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
