Fulltime Remote or work onsite at their Miami office if preferred.
A fastgrowing business process outsourcing (BPO) firm is looking for a Sales Manager to drive new business across ecommerce healthcare and financial services (BFSI) sectors. This role is ideal for a strategic seller who thrives in consultative sales understands how outsourcing drives business growth and can close complex highvalue deals.
You ll be the front line in building partnerships with fastgrowing companies in need of scalable CX backoffice and fraud prevention support. You ll take ownership of prospecting pipeline building and contract negotiation supported by a collaborative team of experts across client services and delivery.
Responsibilities:
- Identify and close new business opportunities in ecommerce healthcare and financial services
- Develop and execute gotomarket strategies for each vertical tailored to client challenges and priorities
- Serve as a trusted advisor and point of contact throughout the sales cycle building longterm relationships
- Pitch and present customized outsourcing solutions that align with client goals (e.g. CX fraud prevention back office)
- Collaborate crossfunctionally with sales support operations and executive leadership to align presale and postsale
- Manage all sales activities forecasting and reporting in Salesforce or similar CRM
- Represent the company at industry events and position it as a strategic BPO partner
- Stay current on verticalspecific trends compliance changes and CX technology advances
- Consistently exceed quarterly revenue targets
Qualifications:
- Experience selling BPO or managed services into ecommerce healthcare or BFSI verticals
- Proven success in enterpriselevel consultative sales especially with CX or digital operations offerings
- Strong understanding of operational outsourcing digital transformation and customer experience technologies
- History of selling into multiple regions/geographies and navigating complex buying groups
- Confidence in Clevel presentations and contract negotiations
- Exceptional organization business acumen and followthrough under tight timelines