Are you meticulous proactive and passionate about financial operations Do you thrive in a dynamic environment where your attention to detail and problemsolving skills can make a real impact If so I am looking for you!
Duties & Responsibilities
Review and authorise card transactions to detect and prevent fraud Proactively monitor and investigate suspicious transaction activity Manage disputes and chargebacks professionally and empathetically Maintain internal fraud watchlists and track emerging fraud trends Support clients through the chargeback process with clear compassionate communication Collaborate with internal teams to assess and improve fraud prevention strategies Maintain accurate records and prepare detailed reports Assist in collections processes and contribute to overall financial operations improvements
Skills & Experience: 4 years experience in financial operations within a payments environment Proven experience with fraud detection dispute resolution and chargebacks (a plus! Excellent communication skillsverbal and written Strong analytical skills and the ability to work independently or as part of a team Proficiency in Google Sheets and/or Microsoft Excel High levels of empathy and professionalism when handling sensitive client matters A selfstarter with great time management and a solutionsdriven mindset Qualification: Matric Additional qualifications a bonus
Contact HAYLEY MULDER on quoting the Ref:CTF020773.
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