drjobs Financial Operations Payments Specialist

Financial Operations Payments Specialist

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1 Vacancy
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Job Location drjobs

Cape Town - South Africa

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

Reference: CTF020773HAY1

Are you meticulous proactive and passionate about financial operations Do you thrive in a dynamic environment where your attention to detail and problemsolving skills can make a real impact If so I am looking for you!

Duties & Responsibilities


Review and authorise card transactions to detect and prevent fraud
Proactively monitor and investigate suspicious transaction activity
Manage disputes and chargebacks professionally and empathetically
Maintain internal fraud watchlists and track emerging fraud trends
Support clients through the chargeback process with clear compassionate communication
Collaborate with internal teams to assess and improve fraud prevention strategies
Maintain accurate records and prepare detailed reports
Assist in collections processes and contribute to overall financial operations improvements

Skills & Experience:
4 years experience in financial operations within a payments environment
Proven experience with fraud detection dispute resolution and chargebacks (a plus!
Excellent communication skillsverbal and written
Strong analytical skills and the ability to work independently or as part of a team
Proficiency in Google Sheets and/or Microsoft Excel
High levels of empathy and professionalism when handling sensitive client matters
A selfstarter with great time management and a solutionsdriven mindset

Qualification:
Matric
Additional qualifications a bonus


Contact HAYLEY MULDER on quoting the Ref: CTF020773.

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Required Experience:

Unclear Seniority

Employment Type

Full-Time

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