Business Support Officer - Client Services Reception
Business Support Officer - Client Services Reception
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Job Description
About Us
At WA Primary Health Alliance (WAPHA) we are dedicated to transforming and sustaining primary health care across Western Australia. As one of the 31 Primary Health Networks (PHNs) in Australia we proudly manage three PHNs guided by ourStrategic Plan. Since our establishment in 2015 weve been committed to strengthening primary care through innovative partnerships and a one health system approach ensuring better access to services and improved health outcomes.
Our work focuses on:
- Supporting general practices to deliver topquality patient care.
- Funding local primary health services tailored to community needs.
- Connecting local services to simplify the health care system.
- Leading systemwide reform for longterm impact.
As an organisation that thrives in a dynamic environment we embrace change and seek team members who are adaptable and flexible in their approach.
We are proud to be an inclusive organisation welcoming applicants from all backgrounds including Aboriginal and Torres Strait Islander peoples LGBTIQA individuals people from diverse cultures and people living with disabilities.
Find out more about our values workplace and culturehere.
The role
Are you an organised and proactive professional who thrives in a fastpaced environment
Were looking for a dynamic Business Support Officer to join our team. In this varied and peoplefocused role youll provide highquality front of house client services and administrative support. The role extends to managing office systems providing a wide range of business support functions assisting with building compliance and safety upkeep for 8 offices (metro/regional) and playing a key role in ensuring our office environments are high quality and functional for all staff. If you are highly motivated possess strong communication and interpersonal skills and have acan do willingness to work collaboratively and professionally in all business settings wed love to hear from you!
Location: The position is fulltime Monday to Friday 8.30am to 5.00pm working onsite at our WAPHA Head Office Level 2 1 Hood Street Subiaco
Salary: Band 3 $74543 Plus 11.5 Superannuation)
Employment Type: Fulltime Ongoing
Key tasks and responsibilities include but not limited to:
About you
- Providing exceptional frontofhouse and reception services.
- Daily office upkeep maintenance compliance and safety.
- Supporting procurement and contract administration for WAPHA offices and regional sites.
- Assisting with internal and external event coordination.
- Provision of onsite Executive administration support when required.
- Maintaining key systems including SharePoint Outlook and document management systems.
- Finance and Purchase Order Supporting key projects and operational priorities including sustainability and office services initiatives.
- Coordinating orientation training and WHS/emergency procedures for staff.
To be considered for this role candidates must meet the following selection criteria:
Essential experience and education
- Tertiary qualification in a relevant discipline or equivalent demonstrated experience.
- Experience in a similar administrative or business support role.
- Strong communication and interpersonal skills.
- Highly organised with attention to detail and the ability to manage multiple tasks.
- Proficient in Microsoft Office Suite and enterprise systems (e.g. SharePoint Oracle).
- A team player who can work independently and show initiative.
- Able to manage confidential information with discretion.
- Experience preparing professional meeting documentation including agendas and minutes.
- Experience in procurement processes invoice processing and maintaining office systems.
What we offer
- Enjoy a hybrid work model where applicable. Ability to combine the flexibility of working from home with access to our stateoftheart Subiaco office. (Applicable to positions that are not client based and required onsite).
- Were dedicated to your growth with a strong commitment to employee development and professional learning opportunities.
- Take advantage of generous salary packaging with up to $15900 for general living expenses and $2650 for entertainment taxfree each year.
- Access to an Employee Assistance Program for professional and confidential support when you need it.
- Additional paid parental leave to help balance work and family life.
- Enjoy a paid day off during our Christmas shutdown period.
- Benefit from our $200 annual health and wellbeing reimbursement.
- Unlock thousands of learning opportunities with full access to LinkedIn Learning.
- Study leave options available to support your academic pursuits.
- Option to purchase additional leave for greater worklife balance.
- Access long service leave after 7 years if eligible with a full 13 weeks available after 10 years of continuous service.
To Apply
Please submit your application by clicking the Apply button.
Your application should include your CV. To help showcase your abilities our recruitment process begins with a Vervoe skills assessment giving you a glimpse into the typical tasks involved in the role. Keep an eye on your inbox including the junk folder so you dont miss out on the chance participate in our recruitment process.
Applications close 11:59pm Tuesday 22nd April 2025.
If you have any queries please email Please note that applications must be submitted via the link provided applications received by email will not be accepted.
Eligibility Requirements: Candidates must hold unrestricted Australian working rights. Successful applicants will be required to provide relevant qualifications a valid visa (if applicable) a passport and a National Police Check upon request.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
