Community Health Worker - On Call

Current employees: Please apply through the employee portal to be considered for this opportunity.

Pay Range:

Department:

Job Type:

Exemption Status:

Closing Date (Open Until Filled if No Date Specified):

The Opportunity:

THIS WORK MATTERS!

Be a catalyst for wellbeing! As a key member of our team you will actively shape and implement programs that empower individuals and communities by tackling the root causes of health disparities. This role demands a passion for building bridges through referral outreach and care coordination delivering engaging health education and fostering strong community connections through proactive engagement and health promotion. Youll operate fluidly between community settings and diverse clinical environments (including medical dental pharmacy and behavioral health) making a tangible difference in peoples access to critical resources like food housing health information financial support and job training. This position requires outstanding English communication skills (written and spoken) and the ability to travel independently to various locations bringing your expertise directly to where its needed most.

As the Community Health Worker other duties will include:

Direct Client Services and Documentation

• Respond to direct referrals from providers) for/to based on chief complaints in Epic under the Person Centered Medical Home Umbrella.

• Coordinate services as needed by clients in collaboration with members of the care team; for complex system navigation (insured or uninsured); and accompany clients to specialty appointments. Individual and family support such as assisting with hoarding situations school Individualized Education Program (IEPs) or researching advocating and connecting for specialized situations on behalf of clients and their families.

• Community and social support services such as school enrollment connect to external services like SNAP WIC DHC Aging & Disability Services. Home deliveries may have little client contact or contact outside of the clients home while home visits happen physically inside the clients living space to help clients with services such as requests for Provider intervention (domestic violence diabetes education school registration head start other extensive paperwork Lab results indicating client needs to start medication/go to hospital where the clinic cant get a hold of client etc..

• Home visits are considered an essential function of the CHW position; clients are often most comfortable talking about sensitive issues supports needed and barriers to care as well as addressing health promotion in the comfort of their own home. CHWs are the only role in Primary Care currently working in the home and as such are sometimes the eyes and ears of the clinic. CHWs may need to carry items with them including their laptops for documentation paperwork and/or boxes of food or medications.

Health Education and Promotion

• Collaborates in the planning and delivery of interactive health education classes and presentations for a variety of groups. Groups are generally inperson (such as walking groups grocery store tours cooking classes and healthy birth groups). Some online groups may be developed but are not intended to replace inperson groups. Shares culturally appropriate departmentapproved health education and information with individuals families and groups (written and verbal) and helps them to set achievable goals for improving their health.

• Participates in the development of or referral to programs that encourage strong client participation increase clients ability to learn and apply health information such as the Prescribe a Bike and OSU Extension Nutrition and Cooking programs and positively affect their social determinants of health.

Community Engagement/Team Building

• Develop and maintain effective working relationships with members of the care team to participate in regular team group and individual case conferences.

• Communicate as appropriate regarding shared clients; official notes are documented in charts.

• Develop and maintain effective working relationships with Communities/Community Based Organizations (CBOs) representing our client population (such as Acateco or Somali Mai Mai speaking communities).

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer. As a Health Department employee you will create a work culture of respect trust and understanding for the highly diverse populations the Health Department serves in the office and in the community. Every employee shares the responsibility for promptly bringing to the Countys attention conduct that interferes with providing a work environment free of illegal discrimination and harassment.

TO QUALIFY:

We will consider any combination of relevant work experience volunteering education and transferable skills as qualifying unless an item or section is labeled required. Please be clear and specific about how your background is relevant. For details about how we typically screen applications review our overview of the selection process page.

Minimum Qualifications/Transferable Skills:

Any combination of experience and training that would likely provide the knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be as noted below. All nontraditional education training and experience will be evaluated.

Education/Training and Experience:

Equivalent to an associates degree and one 1 to four 4 years of experience in community outreach services providing health information advocacy social support and assistance in using the health care system to groups and families; and experience working with the community being served.

Other:

• Must have a valid Drivers License

• Must have valid CPR / BLS certification upon hire OR within 30 days of hire.

Preferred Qualifications/ Transferable Skills: You do not need to have the following preferred qualifications/ transferable skills to qualify. However keep in mind we may consider some or all of the following when identifying the most qualified candidates. Please clearly explain on your application how you meet any of the following preferred qualifications/transferable skills.

• Community Health Worker (CHW) Certification is preferred and may be required for this position in the future. If applicants do not already have the CHW certification there is the ability to gain the certification during employment.

Transferable skills: Your transferable skills are any skills you have gained through education work experience (including the military) or life experience that are relevant for this position. Be sure to describe any transferable skills on your application and clearly explain how they apply to this position.

SCREENING & EVALUATION:

REQUIRED: The Application Packet: You must submit all requested items below. Failure to do so will be deemed as an incomplete application.

1. Attach a Resume demonstrating you meeting minimum qualifications; AND

2. Optional: Attach a Cover Letter addressing the following:

• Demonstrate your experience working with diverse vulnerable populations; and

• How you meet the qualifications for this position; and

• Why you are interested in the position

Note: The application resume and cover letter should clearly demonstrate your work experience/skills and how they relate to the descriptions provided in the Overview and To Qualify sections of the job announcement. Please be thorough as these materials will be scored and determine your eligibility to advance in this recruitment process.

The Selection Process: For details about how we typically screen applications review our overview of the selection process page. We expect to evaluate candidates for this recruitment as follows:

• Initial review of minimum qualifications

• Resume and Cover Letter Review

• Phone screen

• Consideration of top candidates

• Language assessment

• Background reference

Note: Application information may be used throughout the entire selection process. This process is subject to change without notice.

ADDITIONAL INFORMATION:

Location: John B Yeon Annex 1600 SE 190th Ave Portland OR

Schedule: Monday Friday 7:30am 4:00pm

Type of Position: This position is eligible for overtime.

Type: Represented

FLSA: NonExempt

Diversity and Inclusion: At Multnomah County we dont just accept difference; we value it and support it to create a culture of dignity and respect for our employees.

We are proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to race color religion sex sexual orientation gender identity national origin disability veteran or protected veteran status genetic information and other legally protected characteristics. The EEO Know Your Rights poster is available for your reference. Multnomah County is a VEVRAA Federal Contractor. We request priority protected veteran referrals.

Veterans Preference: Under Oregon Law qualifying veterans may apply for veterans preference. Review our veterans preference page for details about eligibility and how to apply.

Accommodation under the Americans with Disabilities Act: We gladly provide reasonable accommodation to anyone whose specific disability prevents them from completing an application or participating in this recruitment process. Please contact the recruiter below in advance to request assistance. Individuals with hearing or speech impairments may contact the recruiter through the Telecommunications Relay Service by dialing 711.

Questions

Recruiter: