Sr Product Manager Payments Ordering
Sr Product Manager Payments Ordering
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1 Vacancy
Job Description
We are moving fast and are adding to our bestinclass team! Joining McDonalds means thinking big every day and preparing for a career that can have an impact around the world. We are customerobsessed committed to being leaders and believe we are better when we work together.
McDonalds has long been an industry leader innovating to improve the experience for our customers and restaurant teams. In recent years digital platforms have become an increasingly critical part of delivering extraordinary customer and crew experience. We have invested to build assets and capabilities that will take advantage of this growing consumer interest in digital including upgrades to the mobile app as well as installation of selforder kiosks and digital menu boards.
Do you like challenges Join a global crossfunctional coalition of payment experts as we build an ecosystem to support 70 markets to achieve McDonalds digital ambitions! We are building the future of payments creating partnerships with the best in the industry and incorporating the latest digital wallets around the globe to exceed customer expectations.
As a Product Manager you will drive the product strategy prioritization and roadmap for building & optimizing our customer experiences related to payments. You will work closely with crossfunctional teams including engineering design marketing and operations to drive product innovation and achieve business goals. You will be the champion of the customer and crew translating their needs and feedback into product requirements and driving customercentric product development. The ideal candidate is a customerfirst product innovator who can lead and inspire crossfunctional teams to deliver exceptional products that customers love and that win for the business.
Key Responsibilities:
- Develop and implement the product strategy and roadmap for Payment experiences aligning with overall business goals and market trends.
- Effectively work within the McDonalds digital product operating model to drive toward better customer outcomes in accordance with McDonalds strategic goals.
- Collaborate with partners to implement experiences that align with the global personalization strategy.
- Drive endtoend product development including conducting market research defining customer requirements crafting product ideas epics stories and acceptance criteria while partnering with engineering & design teams to develop and launch new products and features.
- Deeply understand customer and restaurant crew needs difficulties and behaviors through research user feedback and market analysis.
- Use insights to guide product decisions and prioritize product backlog items.
- Stay up to date with industry trends and technologies to advise product strategy and ensure the product portfolio remains competitive.
- Facilitate release planning weekly demos with partners and other Agile practices on an operational basis.
- Collaborate with crossfunctional teams and global markets including engineering design marketing operations and customer support to ensure smooth of product initiatives. Develop a collaborative environment and build strong relationships with team members to align product goals and achieve business objectives.
What were looking for:
- Passionate curious customerobsessed leader looking for new solutions for the business who truly enjoys designing and delivering great experiences to build brand affinity.
- Excellent communication and presentation skills with the ability to effectively communicate sophisticated concepts to both technical and nontechnical audiences at all levels of the organization.
- Capable of finding product solutions that customers love in a business that has sophisticated operational and service delivery considerations.
- Knowledge and familiarity with UX design customer experience and customer experience platform technology systems/specifications interdependencies
- Confident working in a quick environment with a desire to make quick decisions based on continuous prioritization and evolving customer needs.
- Track record of efficiently launching and handling products throughout their lifecycle.
- A proven understanding of relevant analytics and the ability to craft compelling stories using data.
Benefits eligible: Yes
Bonus eligible: Yes
Long term incentive eligible: Yes
The expected salary range for this role is $149260 $190310 / per year
The above represents the expected salary range for this job requisition. Ultimately in determining your pay we may also consider your experience and other jobrelated factors.
Qualifications :
- Bachelors or masters degree or equivalent work experience
- 8 years of experience in product management.
- Ability to influence and collaborate with crossfunctional teams.
- Experience in an agile product management role
- Experience leading crossfunctional teams and projects
- Experience at a consumer/retail company is preferred.
- Experience building payment experiences in a retail context is highly preferred.
- Proficiency with Jira product suite preferred. (e.g. Jira Jira Plan Jira Product Discovery Confluence Jira Align)
- Technical or design background is a plus.
Additional Information :
Benefits eligible: This position offers health and welfare benefits a 401(k) plan adoption assistance program educational assistance program flexible ways of working and time off policies (including sick leave parental leave and vacation/PTO). Eligibility requirements apply to some benefits and may depend on job classification and length of employment.
Bonus eligible: This position is eligible for a bonus calculated based on individual and company performance.
Long term Incentive eligible: This position is eligible for stock or other equity grants pursuant to McDonalds longterm incentive plan.
McDonalds is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feelgood moments for everyone. McDonalds provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process please contact . Reasonable accommodations will be determined on a casebycase basis.
McDonalds provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex sex stereotyping pregnancy (including pregnancy childbirth and medical conditions related to pregnancy childbirth or breastfeeding) race color religion ancestry or national origin age disability status medical condition marital status sexual orientation gender gender identity gender expression transgender status protected military or veteran status citizenship status genetic information or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring placement promotion termination layoff recall transfer leaves of absence compensation and training.
Nothing in this job posting or description should be construed as an offer or guarantee of employment.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
