drjobs Level 3 Systems Admin - ZR21895JOB

Level 3 Systems Admin - ZR21895JOB

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1 Vacancy
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Job Location drjobs

Quezon - Philippines

Hourly Salary drjobs

USD 10 - 10

Vacancy

1 Vacancy

Job Description

This is a remote position.

Role Name: Level 3 / 4 Systems Administrator
Schedule:
  • Monday to Friday 8:00 am 5:00 pm Fulltime 40 hours per week
Client Time zone: Miami Eastern time zone

Client Overview

Join a rapidly growing Managed Services Provider that serves as the trusted technology partner for diverse small and mediumsized businesses across multiple industries. Their portfolio of clients includes prestigious healthcare organizations and financial services firms making them a critical technology enabler for businesses that demand the highest standards of security and service excellence.

Job Description

We re seeking an exceptional Senior Systems Administrator to join the technical leadership team where you ll play a pivotal role in delivering enterprisegrade IT solutions to our sophisticated client base. This position offers unique challenges and growth opportunities as you ll work across diverse technical environments while maintaining strict security and compliance standards. You ll leverage your extensive experience to solve complex technical challenges implement robust solutions and provide seniorlevel guidance that directly impacts our clients business operations. This role combines technical excellence with client relationship management offering an engaging blend of handson technical work and strategic problemsolving.


Responsibilities
  • Serve as the senior technical lead for complex client environments providing expertlevel system administration and infrastructure support
  • Provide highlevel (Level 3 4 technical support to clients
  • Design implement and maintain robust technical solutions that meet strict security and compliance requirements
  • Deliver highlevel technical support and strategic guidance to our diverse client base
  • Lead complex troubleshooting efforts and provide definitive resolution for challenging technical issues
  • Ensure all systems and solutions maintain compliance with industry standards including HIPAA requirements
  • Architect and implement secure infrastructure solutions across multiple client environments
  • Provide technical leadership and guidance on best practices for system administration and security
  • Manage and optimize critical client systems to ensure maximum performance and reliability
  • Handle complex system administration tasks
  • Expertlevel troubleshooting skills across server networking and endpoint infrastructure.
  • Ability to handle complex escalations from Level 1 and 2 technicians with minimal supervision.


Requirements

Requirements:


Technical Requirements
Server & Infrastructure:
  • 5 years of experience supporting and maintaining Windows Server 2012R.
  • Deep expertise with Active Directory Group Policy DNS DHCP and domain trust configurations.
  • Experience with Server Migrations and domain controller promotion/demotion.
  • Working knowledge of file and print services DFS and NTFS/share permissions.
Virtualization & Cloud:
  • Proficiency with HyperV in production environments.
  • Strong handson experience with Microsoft 365 administration including:
  • Exchange Online
  • SharePoint
  • Teams
  • Entra ID (Azure AD) Conditional Access Policies
  • Understanding of Azure IaaS (VMs VNets NSGs) and BCDR solutions in the cloud.
Networking:
  • Advanced knowledge of TCP/IP subnetting VLANs firewalls routing and switching.
  • Experience configuring and troubleshooting firewalls (WatchGuard SonicWall Fortinet or equivalent).
  • Handson with VPNs (sitetosite and clientbased) WiFi deployments (Aruba Unifi Meraki or equivalent).
Security & Compliance
  • Familiar with EDR/MDR tools (e.g. SentinelOne Huntress CrowdStrike).
  • Patch management strategies across endpoints and servers.
  • Working knowledge of SPF DKIM and DMARC configurations.
  • Exposure to HIPAA NIST or CIS compliance requirements.
Backup & DR
  • Experience administering BDR solutions such as Datto Veeam or Acronis.
  • Capable of executing full restore scenarios and testing disaster recovery procedures.
  • Understanding of RTO/RPO and disaster recovery planning.
Automation & Scripting:
  • Proficiency in PowerShell scripting for administrative tasks and automation.
  • Familiarity with scripting in RMM tools like ConnectWise Automate.
  • Experience using APIs or integrations between platforms is a plus.
MSP Environment Experience
  • Previous experience working for an MSP or outsourced IT provider is required.
  • Strong understanding of PSA and RMM tools (e.g. ConnectWise Autotask Atera etc..
  • Comfortable documenting infrastructure in IT Glue Hudu or similar platforms.
  • Experience onboarding new clients running discovery and remediating messy environments.
  • Ability to mentor and guide junior technicians.


Benefits

Attractive salary remote working


Requirements: Technical Requirements Server & Infrastructure: 5+ years of experience supporting and maintaining Windows Server 2012R2, 2016, 2019, 2022. Deep expertise with Active Directory, Group Policy, DNS, DHCP, and domain trust configurations. Experience with Server Migrations and domain controller promotion/demotion. Working knowledge of file and print services, DFS, and NTFS/share permissions. Virtualization & Cloud: Proficiency with Hyper-V in production environments. Strong hands-on experience with Microsoft 365 administration, including: Exchange Online SharePoint Teams Entra ID (Azure AD), Conditional Access Policies Understanding of Azure IaaS (VMs, VNets, NSGs) and BCDR solutions in the cloud. Networking: Advanced knowledge of TCP/IP, subnetting, VLANs, firewalls, routing, and switching. Experience configuring and troubleshooting firewalls (WatchGuard, SonicWall, Fortinet, or equivalent). Hands-on with VPNs (site-to-site and client-based), Wi-Fi deployments (Aruba, Unifi, Meraki, or equivalent). Security & Compliance Familiar with EDR/MDR tools (e.g., SentinelOne, Huntress, CrowdStrike). Patch management strategies across endpoints and servers. Working knowledge of SPF, DKIM, and DMARC configurations. Exposure to HIPAA, NIST, or CIS compliance requirements. Backup & DR Experience administering BDR solutions such as Datto, Veeam, or Acronis. Capable of executing full restore scenarios and testing disaster recovery procedures. Understanding of RTO/RPO and disaster recovery planning. Automation & Scripting: Proficiency in PowerShell scripting for administrative tasks and automation. Familiarity with scripting in RMM tools like ConnectWise Automate. Experience using APIs or integrations between platforms is a plus. MSP Environment Experience Previous experience working for an MSP or outsourced IT provider is required. Strong understanding of PSA and RMM tools (e.g., ConnectWise, Autotask, Atera, etc.. Comfortable documenting infrastructure in IT Glue, Hudu, or similar platforms. Experience onboarding new clients, running discovery, and remediating messy environments. Ability to mentor and guide junior technicians.

Education

-

Employment Type

Full Time

Company Industry

Specialty Trade Contractors

About Company

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