Lead Technical Business Analyst
Lead Technical Business Analyst
Posted on :
13-04-2025
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1 Vacancy
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Job Description
Who are we
UpGuards mission is to protect the worlds data. We obsessively seek out elegant robust ways to enable our customers to find acknowledge and remediate cyber risk. With UpGuard organizations leverage our security expertise and software to automate what was once laborious spreadsheetdriven processeswhether its monitoring the attack surface of hundreds of vendors or assessing the security of their own infrastructure. UpGuard is used by some of the worlds largest fastestgrowing and most innovative companies.
Our Analytics team at UpGuard supports all of our teams to extract key insights from the data that we collect. We extract data from multiple sources and build insightful dashboards to display key metrics and support leaders to make decisions. We also build integrations between systems to seamlessly collect required data.
Why are we hiring this role
As UpGuard continues to scale at an increasing rate each of our teams from Product to Sales are becoming more data and insight hungry. As a result our central Analytics function is bandwidth constrained and needs to scale with our business growth.
What do we need from you
As a Lead Technical Business Analyst you will be responsible for enabling our team and stakeholders to be able to investigate hypotheses and provide actionable insights to the wider organisation. You will ensure our internal systems are kept robust and efficient and allow people to access data in the right format for discovery and analysis. You should be able to identify areas where our processes can be improved without loss of accuracy capability and maintain business continuity. You should also lead research and analysis into key business objectives and problems that allow us to win.
In essence you should be concerned about the same metrics as our executive and be able to see the analysis build and solution endtoend with the rest of the Analytics Team.
We are looking for someone with 6 or more years of experience working in either Data Science Analytical Research or Business Process Analysis. Candidates should have a Bachelors Degree in a Mathematical IT Science or Engineering field. As our team is currently small were looking for someone who is selfsufficient. We will favour candidates who can demonstrate that they have successfully scaled other high growth SaaS companies.
What you will accomplish:
- Be able to understand the business context a stakeholder lives in and have experience with the types of metrics they should be focusing from product engagement to revenue metrics and operational areas like finance HR and legal.
- Understand how our data warehouse is structured and suggest improvements while maintaining business continuity and accuracy. You should not only suggest improvements but also measure their benefit and lead the . You should be familiar with common industry standard ETL techniques and technologies and be capable enough to be primarily responsible for its upkeep and maintenance.
- Be able to transform raw data into an actionable format through the use of our Business Intelligence platform and our underlying infrastructure.
- Be able to learn and understand our business processes from our sales pipeline structure to our product usage metrics.
- Be data secure we are a cybersecurity company and in this role you will handle sensitive data.
- Be able to lead groups of Analysts Data Engineers and crossfunctional stakeholders through projects endtoend. You will be the critical piece in many projects across the organisation.
What would give you an edge
- Looker is our main BI platform: a candidate should be familiar with Explores Looks Dashboards and the Developer interface maintaining dimensions and measures create and maintain models and be able to run and debug raw SQL queries. Be able to edit and deploy custom visualizations using Lookers extension SDK.
- Google Sheets when we need to explore data in more detail: you should be comfortable with functions like pivot tables vlookup charting importrange query and potentially even the Google Sheets API/SDK.
- CloudSQL PostgreSQL and BigQuery for storage and query: be comfortable with writing complex queries indices materialised views etc.
- Containers Docker and Kubernetes (via GKE are used to run our internal automations. Being familiar and confident being a Platform Engineer in our GCP project.
- Be familiar with technologies like n8n to automate processes and potentially Golang as a programming language as our nonstandard ETL workers are written in Go.
- Be comfortable interfacing with a variety of APIs from our vendor platforms (either RESTJSON or SOAPXML depending on what a vendor platform throws at you).
- Have experience with version control via GitHub and a basic review process like GitHub Flow.
- If all else fails being comfortable and confident falling back to a GolangTypeScriptChartJS solution just to get data in the right shape or form to enable the Analyst to continue their work.
Whats in it for you
- Stock Options: share in our future success with stock options
- Monthly Lifestyle subsidy: use this for financial physical and mental wellbeing
- WFH setup allowance: to ensure you have the right environment to work in we will help you get setup within your first 3 months at UpGuard
- $1500 USD annual Learning & Development allowance: to support your career development all team members will be able to expense development opportunities against this allowance
- Generous Annual Leave/PTO allowances: time to recharge your batteries
- 18 weeks paid Parental Leave: irrespective of parenting role
- Personal Leave allowance: this includes sick & carers leave
- Fully remote working environment: whilst we have physical offices in Sydney & Hobart we do not mandate compulsory attendance
- Top spec hardware: all team members will be provided with topspec laptops for their role
- Generative AI subsidy: UpGuard provides paid subscriptions for all team members to access generative AI tools to support their work
#LISR1
UpGuard is a Certified Great Place to Work in the US Australia UK and India establishing its position as a leading global technology employer. 99 of team members agree that UpGuard is a great place to work apply now to find out why!
As an Equal Employment Opportunity and Affirmative Action Employer qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender perception or identity national origin age marital status protected veteran status or disability status.
For applications to positions in the United States please note at this time we can only support hiring in the following US states: CA MD MA IL OR WA CO TX FL PA LA MO or DC.
Before starting work with us you will need to undertake a national police history check and reference checks. Also please note that at this time we cannot support candidates requiring visa sponsorship or relocation.
Required Experience:
IC
Employment Type
Full-Time
Key Skills
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