About us
Concord isnt your typical consulting firm; were an executionfocused company passionate about delivering results. Our mission is to help clients enhance customer experiences optimize operations and revolutionize product offerings through seamless integration optimization and activation of technology and data.
Our services and solutions include Digital Experience (Salesforce Headless Commerce UI/UX) Data and Analytics (Snowflake Databricks Martech Analytics) and Engineering and Application Services (Application Modernization Greenfield Apps Portal Buildout etc..
Role Overview
We are looking for a detailoriented and experienced Salesforce Administrator to manage and optimize our Salesforce platform. This role is critical in ensuring the system supports business operations efficiently while providing a seamless user experience. The ideal candidate will be responsible for system configuration maintenance training and continuous improvement serving as a key liaison between business users and technical teams.
Key Responsibilities
- Maintain & enhance the platform in collaboration with users and stakeholders.
- Make it as easy as possible for users of any technical level to use Salesforce.
- Collaborate with crossfunctional teams to gather requirements and optimize CRM workflows.
- Ensure Trystar understands and maintains best practices.
- Create training materials and document key processes.
- Provide continuous training opportunities for new and existing users.
- Stay current on the platforms new tools capabilities and updates.
- Maintain user roles profiles permissions public groups and sharing rules.
- Manage workflows validation rules process builders and flows.
- Perform regular system audits data deduplication and cleanup.
- Monitor platform health security settings and performance.
- Customize Salesforce objects fields record types page layouts and apps.
- Implement enhancements upgrades and integrations based on business needs.
Qualifications & Experience
- Bachelors degree in Computer Science Business or a related field.
- 5 years of experience as a Salesforce Administrator.
- Salesforce Administrator Certification (SCA) is required.
- Strong CRM and process improvement expertise.
- Previous Sales Ops experience is a plus.
- Strong verbal and written communication skills.
- Thrives in a fastpaced changing environment.
- Good attention to detail while simultaneously keeping company and sales strategy as a top priority.
- Great technical aptitude including strong analytical and computer skills.
What We Offer
- Health Dental and Vision Insurance: Comprehensive coverage to support your wellbeing.
- Employer Contributions to Health Savings Accounts (HSA): Helping you save for medical expenses.
- Flexible Spending Accounts (FSA): Options for healthcare and dependent care expenses plus a Lifestyle Spending Account (LSA).
- Disability Insurance: Short and longterm coverage fully paid by the employer.
- Life and AD&D Insurance: Employerprovided coverage with options for additional voluntary coverage.
- Paid Time Off (PTO) and Holidays: PTO and paid company holidays.
- Employee Assistance Program (EAP): Access to personal and professional support resources.
- Career Growth Opportunities: Pathways for advancement and skill development.
- Team Engagement Activities: Regular teambuilding events and companysponsored activities to foster collaboration and connection.
Additional Information
- Employment type: 6month contract to hire.
- Salary range: Contract $50/hr$70/hr) // Fulltime $90000$130000.
- Work location: Hybrid in Minneapolis.
- Location: hybrid. Must be based in Minneapolis or looking to relocate
- Requirements: must be authorized to work legally in the US without sponsorship now or in the future.
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More than just a consulting firm Concord is an company helping clients enhance customer experience optimize operations and differentiate product offerings. From digital transformation and legacy modernization to domaindriven design we deliver real solutions for the problems our clients face. Join one of the fastest growing consulting firms in the Midwest!
Our core capabilities work together to help companies untangle their toughest business and technology challenges: Business Strategy & Alignment Digital & User Experience Cloud Applications & Integration Data Solutions & Analytics Quality Engineering and Information Security.
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Required Experience:
Senior IC