Associate Customer Executive 211849
Associate Customer Executive 211849
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1 Vacancy
Job Description
About the role
The Junior Inside Sales Representative is responsible assisting in the delivery of all products and services to customer specifications and meeting the contractual service level agreements (SLA) with the customer. The Junior Inside Sales Representative communicates regularly with Inside Sales Managers Customer Executives Sr. Customer Executives and Partner Management to assist with open requests open quotes escalated orders and ongoing projects. This position is an officebased position.
What youll be doing
- Partners with team members to deliver services that support company objectives and that are consistent with Computacenter values.
- Collaborates with Inside Sales management and team members as well as other cross functional teams on an as needed basis regarding customer projects and orders.
- Uses Computacenter systems and process to enter and track orders.
- Provides regular data and timeline updates to Inside Sales Management.
- Assists in providing status reports to Account managers project teams and Partner Management.
- Follows defined processes and procedures to assist in the coordination and of open requests open quotes open purchase orders and escalated orders.
- Assists in entering and managing open opportunities within team and follows up directly with Customer Executives and Inside Sales management.
- Coordinates with Customer Executives in creating and maintaining a database of historical deals pricing and technology preferences across the customer base.
- Conducts general administrative duties as necessary.
- Embraces and supports Computacenter mission and core values.
What you have
- Bachelors degree preferred.
- Minimum of 1 year of customer service experience.
- Legally eligible to work in the United States.
- Customer focused.
- Strong written and verbal communication skills.
- Strong interpersonal problemsolving timemanagement organizational and prioritizing skills.
- Selfstarter able to work both independently and collaboratively with others to accomplish goals.
- Prefer a strong working knowledge of computer system applications (e.g.: Windows Microsoft Office).
What you can expect
Theres so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and longterm career opportunities we provide an attractive mix of benefit plans to contribute to your good health future financial security and peace of mind.
About us
Computacenter is a leading independent technology partner trusted by large corporate and public sector organizations. We help our worldrenowned customers to source transform and manage their IT infrastructure to deliver digital transformation enabling users and their business. Were a public company quoted on the London FTSE 250 (CCC.L) and employ over 20000 people worldwide. In the US we support some of the countrys bestknown businesses with regional hubs in San Francisco and Irvine CA; Norcross GA; Plano TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. Experience:
IC
Employment Type
Full Time
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