Laboratory Assistant Full-Time - Client Services Aiea Heights HI

Job Functions Duties Responsibilities and Position Qualifications:

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• Quality is in our DNA is it in yours

  You are a superhero when it comes to patient specimens. Youve got problemsolving instincts a passion for patient care and the drive to keep things running smoothly. Youre also looking for great benefits the support of an allstar team and an opportunity to grow your career.

  Join our front line of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in clinical laboratory solutions.

  This opportunity is

  Location: Aiea Heights HI

  Status: Fulltime

  Days/Hours: Evenings

  Base hourly pay rate: $19.74 to $21.71

  In this role you will:

  Under direct supervision of a Client Service Manager and other supervision and in accordance with Company policies procedures and guidelines this position:

  • Provides immediate response to internal and external clients questions and issues
  • Performs all essential duties of Lab Assistant including specimen processing for addons and send outs
  • Assists or resolves client issues by performing a thorough investigation of issue evaluates findings and responds to client in a timely and efficient manner
  • Assists in resolving discrepancies in reports by consulting with technical and managerial staff
  • Understands specimen requirements as it pertains to lab testing in order to provide accurate results. Ability to understand differences in specimen types
  • Responsible for client notification of STATs and Criticals
  • Understands and recognizes the Critical values based on the given guidelines and responds appropriately
  • Assists in tracking and monitoring send out tests
  • Assists in problem resolution for future applicability and forwards to appropriate quality assurance individual (supervisor manager pathologist etc)
  • Maintains professional/technical knowledge by reading professional publications and attending continuing education seminars
  • Pursues referenced test result to satisfy client needs and requests
  • Participates in Job Competency/Skills Check program
  • Works closely with all laboratory personnel to ensure timely client service and accurate test results and services
  • Maintains open communication with supervisors pathologists and fellow employees to ensure optimal operation of department. Communicates pertinent information to other members of the health care team in a clinically relevant time frame to enhance the labs contribution to patient care
  • Delivers age appropriate care for the patient population. Maintains strict confidentiality in all situations and with all documentation
  • Adheres to confidentiality safety compliance and legal requirements

  All you need is:

  • High School Diploma or equivalent
  • Laboratory experience as a LAS or LA role preferred
  • Customer service experience preferred
  • Proficient use of computers with ability quickly learn new information systems and software
  • Strong problemsolving and decision making skills required
  • Strong reading writing and analytical skills
  • Ability to operate general laboratory equipment including but not limited to telephones computers centrifuges and audible alarms.

  Bonus points if youve got:

  • 1 2 years of related experience in clinical laboratory data entry or production

  Well give you:

  • Appreciation for your work
  • A feeling of satisfaction that youve helped people
  • Opportunity to grow in your profession
  • Free lab services for you and your dependents
  • Worklife balance including Paid Time Off and Paid Holidays
  • Competitive benefits including medical dental and vision insurance
  • Help saving for retirement with a 401(k) plus a company match
  • A sense of belonging were a community!

  We also want you to know:

  This role will provide routine access to protected health information (PHI). Employees will be trained on reasonable safeguards and are expected to maintain strict confidentiality and abide by all applicable privacy and security standards. Employees are expected only to access PHI when required to fulfill job duties.

Scheduled Weekly Hours:

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Company:

In 2008 Clinical Labs of Hawaii became a member ofSonic Healthcare Ltd. Sonic is headquartered in Sydney Australia. Since its establishment in 1987 Sonic Healthcare has grown to become the worlds thirdlargest pathology/laboratory medicine company with operations in eight countries. Sonics success stems from the belief that a global culture of Medical Leadership leads to the delivery of outstanding medical services. Learn more about our medical leadership values and foundation principles below.

Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race color sex religion age national origin disability genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.