Finance Administrator
Finance Administrator
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Job Description
We are looking for a Finance Administrator to join our team to support with the taking of customer calls and assisting with payments. Corserv Care are one of the largest care companies in Cornwall and a Cornwall Council owned company dedicated to improving the quality of the care in Cornwall. We have a fantastic finance team working out of modern offices in Bodmin and some hybrid working from home. We have onsite parking and are on the main bus routes. We will consider either a full time or part time finance administrator and we are interested in discussing our opportunity with you.
The Finance Team supports the Corserv Care division and aims to provide a finance service to the care service areas of STEPS Care & Support Lifeline and Assisted Living Employment Services Day Opportunities and Respite Services.
What youll be doing:
Covering the phones for incoming and outgoing calls between core hours.
Receiving and dealing with customer/family queries about their invoices escalating issues/problems and adding appropriate notes to our system.
To ensure the chasing cycle is performed according to the monthly schedule by contacting customers regarding unpaid invoices and to maintain an accurate schedule of outstanding/overdue invoices.
To ensure that adequate records are kept so your colleagues can deal with day to day AR duties. To support the debt collection team as required.
To raise and resolve queries with Council colleagues ensuring Purchase Orders are received/used correctly.
Your benefits at Corserv Care:
Competitive Rates of Pay :12.60 per hour
Contract:12 mth Fixed Term Contract
Hours:Full time 37 hours per week with two/three days working in the office or Part time circa 30 hours per week with two/three days working in the office. Rota hours are negotiable between 8:30am and 6:00pm Monday to Friday.
Office base:Council office Chy Trevail Bodmin PL31 2FR.
Annual Leave:31 days (including Bank Holidays). This is prorata for part time working patterns. Option to buy extra leave.
Your development: training and continuous development provided job shadowing team support 1:1 supervisions and annual appraisals.
Pension:A generous pension scheme with employer contribution.
Equipment:Laptop
Access to Employee Discount Scheme
Wellbeing Events
Parking onsite
Essential Skills:
- Current right to work in the UK
- Good verbal skills for telephone work and written communication skills
- IT Skills including excel spreadsheets and databases
- Empathy and a passion to support customers on the telephone
- Excellent attention to detail
- Great time management
Our values:Committed kind caring and compassionate.Highquality reliable trustworthy and consistent.Collaborative respectful connected and understanding.Proactive flexible innovative and problemsolving.
To apply:
Please apply with your CV or request an application form. Email
Due to the large number of applications we will be viewing applicants on a daily basis and we may contact you to invite you to an you have not had a response within two weeks then unfortunately you have not been successful on this occasion.
Closing date:Midnight Thursday 24th April 2025.
Safeguarding
We are committed to safeguarding the welfare of all our service users clients and customers. You will be asked to complete a relevant DBS check to be successfully appointed to the role.
Corserv Care
We work in partnership with healthcare professionals and local communities to offer highquality care in Cornwall. Corserv Care provides a range of domiciliary and residential services under one brand.
Leading the way in delivering the best possible care services we empower change and enhance quality of life. Our work is made possible by a committed and creative team with positivity innovation collaboration and trust driving what we do and how we do it.
Thank you for your interest in supporting our important work at Corserv Care.
Required Experience:
Unclear Seniority
Employment Type
Full-Time
