Sulzer Careers Regional Service Manager 91963
Sulzer Careers Regional Service Manager 91963
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
FEWIBUE488
Regional Service Manager Fulltime Santa Ana (CA) United States
Sulzer offers you a wealth of opportunities to drive your career into the direction that you want depending on your skills and interests. We invite you to apply if you are ready to take the next step.
We are looking for a Regional Service Managerto join our FEWIBU team in the United States.The Regional Service Manager will develop worldclass water and wastewater pump service training with content focused on system troubleshooting and how to execute root cause analysis of systems. The target audience is Distributors and Representatives. As a Regional Service Manager you will focus on developing and delivering innovative training programs on the Sulzer pumps including the development of the Sulzer service school.
Your main tasks and responsibilities:
- As Regional Service Manager you will focus on developing and delivering innovative training programs for water and wastewater pump service including system troubleshooting and root cause analysis.
- Development of training materials including webinars presentations videos online resources and new innovative training experiences.
- Conduct training sessions workshops and seminars for sales distributors representatives customers and internal staff.
- Assess training needs and continuously update and improve training programs to ensure relevance and effectiveness.
- Collect feedback and evaluate the impact of training sessions to make necessary improvements.
- Perform treatment application and system audits as needed.
To succeed in this role you will need:
- Effective presenter/communicator
- Must possess a superior customer service focus.
- Demonstrated technical aptitude and desire to learn all product lines.
- Superior analytical problemsolving skills
- Demonstrated success through focus good judgment and decisionmaking.
- Strong sense of teamwork
- Well developed sense of urgency to deliver results.
- Excellent relationship and people skills.
- College degree preferred
- 5 years experience working in a technical service / training role
- Comprehensive understanding of pumps motors variable frequency drives and pumping system design
- Proven experience in developing and delivering technical training programs particularly in the wastewater industry
- Problemsolving abilities and a keen eye for detail in troubleshooting pumprelated issues
- Good verbal and written communication skills.
- Team player flexible and 100 customer service attitude.
- Willingness to travel 70 within North America
- Computer Skills: Working knowledge of Microsoft Office products such as Word Excel Power Point and Outlook
What we offer you:
- 401K plan with up to a 6 company match.
- 12 Paid Holidays.
- Comprehensive benefits program including medical dental vision life short and longterm disability.
- Health savings account with employer matching
- 4 weeks of paid parental leave
- Motivating wellness program
No visa or work permit support can be provided for this role.
This is a remote position with 70 travel within North America.
Do you have a question about the role
Reach out to Kerry Wilt at Hiring Manager John Burt. Our team is looking forward hearing from you!
Sulzer is an equal opportunity employer. We believe in the strength of a diverse workforce and are committed to offering an inclusive work environment.
We are proud to be recognized as a Top Employer 2024 in Brazil China Germany Switzerland the United Kingdom and the United States.
Not translated in selected language
Required Experience:
Manager
Employment Type
Full Time
